OpenAI

5 months ago

Solutions Engineer, Digital Natives (Strategics)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

We are seeking a Solutions Engineer to partner with Digital Native customers, guiding pre-sales AI strategy and identifying high-value use cases for the OpenAI suite. You will demonstrate product value, build demos, advise on architectures, and collaborate with sales, security, and product teams to ensure measurable business impact.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Deliver an exceptional pre-sales customer experience for Digital Native prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
•Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value, including building and presenting demos, scoping use cases, and recommending architecture patterns.
•Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
•Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
•Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback and identifying themes across customers.

Pay and Benefits

Salary: USD 174,000 - 245,000 annually

Equity and Bonus:Equity

Perks:Relocation

Key Requirements

•4+ years of experience in a technical pre-sales or similar role, selling to technology companies, managing C-level technical and business relationships with complex organizations.
•Strong understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.
•Foundational training in programming languages like Python or Javascript.
•Delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
•Excellent presenter and communicator who can translate business and technical topics to all audiences, including senior leaders; owns problems end-to-end.

Experience:4+ yearsSaaSAIEnterprise software

Skills:PresentationCommunicationProblem-solvingCustomer-facingTeamwork

Languages:English

Tech Stack:PythonJavaScriptAPIsLLMCloudNetwork architecture

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

5 months ago

Solutions Engineer, Digital Natives (Strategics)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Deliver an exceptional pre-sales customer experience for Digital Native prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
•Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value, including building and presenting demos, scoping use cases, and recommending architecture patterns.
•Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
•Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
•Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback and identifying themes across customers.

Pay and Benefits

Salary: USD 174,000 - 245,000 annually

Equity and Bonus:Equity

Perks:Relocation

Key Requirements

•4+ years of experience in a technical pre-sales or similar role, selling to technology companies, managing C-level technical and business relationships with complex organizations.
•Strong understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.
•Foundational training in programming languages like Python or Javascript.
•Delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
•Excellent presenter and communicator who can translate business and technical topics to all audiences, including senior leaders; owns problems end-to-end.

Experience:4+ yearsSaaSAIEnterprise software

Skills:PresentationCommunicationProblem-solvingCustomer-facingTeamwork

Languages:English

Tech Stack:PythonJavaScriptAPIsLLMCloudNetwork architecture

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor