CSR / Teller - Plainfield IN - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Data Science & Machine LearningEducation: high_schoolSkills: ["Customer service","Confidentiality","Responsiveness","Professionalism","Sound judgment"]

Provide excellent customer service as a CSR/Teller, listening to customer needs, answering questions, and resolving issues with responsiveness and professionalism. Handle extensive cash and daily office responsibilities while following retail policies, procedures, and ethical conduct. Maintain confidentiality and manage risk by escalating concerns appropriately. During customer interactions, identify needs and refer customers to bankers and business partners for consultative conversations while using tracking tools.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

CSR / Teller - Plainfield IN - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide excellent customer service as a CSR/Teller, listening to customer needs, answering questions, and resolving issues with responsiveness and professionalism. Handle extensive cash and daily office responsibilities while following retail policies, procedures, and ethical conduct. Maintain confidentiality and manage risk by escalating concerns appropriately. During customer interactions, identify needs and refer customers to bankers and business partners for consultative conversations while using tracking tools.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Data Science & Machine Learning
Seniority: Entry level

Key Responsibilities

  • •Listen to customers’ needs, ask questions, and guide them to the right financial solutions.
  • •Follow up on customer questions to find solutions and address issues.
  • •Perform daily office responsibilities with the platform team to keep the office operating efficiently.
  • •Maintain accurate balancing records, find and correct outages, and enlist help as needed.
  • •Make customer referrals to bankers and business partners and direct complex issues to appropriate leadership as necessary.

Key Requirements

  • •High school diploma or GED.
  • •Ability to handle extensive cash handling.
  • •Ability to interact comfortably and confidently with the public and adhere to dress code guidelines.
  • •Demonstrated initiative and sound judgment in decision-making and problem resolution.
  • •Knowledge of retail policies and procedures to perform essential duties and stay current on changes.
Education:High School
Skills:Customer serviceConfidentialityResponsivenessProfessionalismSound judgment

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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