Mechanical Project Engineer, Customer Support

Beumer Group
United States
Workplace: RemoteFull timeUSD 110,000 - 120,000 annuallyFunction: Customer Support (Service Desk)Experience: 5+ yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Time management","Attention to detail","Customer-focused mindset"]

Support and sustain BEUMER’s installed material handling systems by delivering engineering input for customer upgrades, retrofits, and modernization proposals. Work with Customer Support, Field Service, Project Management, and customers to troubleshoot, assess configurations, develop modifications, and ensure reliability and maintainability. Create and update 2D/3D CAD layouts and engineering documentation, coordinate implementation activities, and help plan and execute service-related project schedules.

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Beumer Group
Beumer Group
1 day ago

Mechanical Project Engineer, Customer Support

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support and sustain BEUMER’s installed material handling systems by delivering engineering input for customer upgrades, retrofits, and modernization proposals. Work with Customer Support, Field Service, Project Management, and customers to troubleshoot, assess configurations, develop modifications, and ensure reliability and maintainability. Create and update 2D/3D CAD layouts and engineering documentation, coordinate implementation activities, and help plan and execute service-related project schedules.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide engineering input to support Customer Support and Sales for system upgrades, retrofits, and modernization proposals.
  • •Support service and project managers with field support, commissioning assistance, and troubleshooting of installed systems.
  • •Evaluate existing configurations and customer requirements to develop engineering solutions for modifications and improvements.
  • •Develop and modify system layouts and components using 2D/3D CAD tools, optimizing for maintainability, cost-efficiency, and performance.
  • •Prepare specifications, as-built updates, and service-related technical documentation, and coordinate implementation activities like fabrication and installation.
Travel: Medium travel

Pay and Benefits

Salary: USD 110,000 - 120,000 annually
Perks:Health InsuranceDental401kLife InsuranceLong TermVisionPaid LeaveAnnual BonusTravel Allowance

Key Requirements

  • •Bachelor’s degree in Mechanical Engineering (or related field) or equivalent experience.
  • •5+ years of mechanical engineering experience, preferably with material handling, automated systems, or service/support environments.
  • •Experience with mechanical design for automated machinery or material handling equipment.
  • •Proficiency in 2D and 3D CAD modeling tools.
  • •Knowledge of manufacturing processes and drafting standards, including dimensioning and tolerancing.
Experience:5+ yearsMaterial handlingAutomated systemsService/support
Education:Bachelor's in Mechanical Engineering
Skills:Problem-solvingCommunicationTime managementAttention to detailCustomer-focused mindset
Languages:English
Tech Stack:2D CAD3D CADPneumaticsHydraulicsMechanical systemsBasic controls integrationManufacturing processesDrafting standardsDimensioningTolerancingElectrical motorsPower transmissionSystem integrationIBCsOSHAEngineering documentation

Company Brief

Beumer Group
Designs, manufactures and services intralogistics systems including conveying, loading, palletising, packaging and sortation solutions for industries such as logistics, cement, mining and food processing worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Beckum, Germany
Founded: 1935
WebsiteLinkedIn