Trainer (Virtual Assistant Onboarding)

Wing Assistant
Philippines
Workplace: HybridFull timePHP 50,000 - 80,000 monthlyFunction: Administration & Executive AssistanceExperience: 2-4 yearsSkills: ["Communication","Leadership","Group management","Coaching","Problem-solving"]

Responsible for delivering live in-person and virtual onboarding training for Virtual Assistants, converting curricula into practical, job-ready skills. You’ll run classes, demos, and hands-on exercises, assess learning, track progress in the LMS, and partner with instructional designers to keep materials current across multiple time zones in a hybrid setting.

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FursaFursa
Wing Assistant
Wing Assistant
10 months ago

Trainer (Virtual Assistant Onboarding)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Responsible for delivering live in-person and virtual onboarding training for Virtual Assistants, converting curricula into practical, job-ready skills. You’ll run classes, demos, and hands-on exercises, assess learning, track progress in the LMS, and partner with instructional designers to keep materials current across multiple time zones in a hybrid setting.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Lead on onboarding classes for Virtual Assistants, covering Wing policies, data privacy, security, time-tracking, and client etiquette
  • •Conduct tool bootcamps with live demos for client tools (Calendly, Google Workspace, Slack, Zoom, ClickUp/Asana, Notion/Airtable)
  • •Run client-readiness drills including tone practice, meeting notes, task intake, follow-ups, and escalation paths
  • •Translate client SOPs into step-by-step checklists and run simulated tickets/requests scored with a rubric
  • •Track attendance and progress in the LMS, share readiness reports, and coordinate with Instructional Designers to update materials

Pay and Benefits

Salary: PHP 50,000 - 80,000 monthly
Perks:Remote Work

Key Requirements

  • •2–4+ years in live training/facilitation, L&D, BPO coaching, or training enablement
  • •Experience with assessing trainees, bridging gaps between instructional design and operational issues like churn/escalation types
  • •Clear, confident communicator; English neutral accent and strong pacing
  • •Skilled at group management, engaging participants, and keeping sessions engaging
  • •Comfortable with LMS (Thinkific or similar), Google Workspace, Zoom/Meet tools
Experience:2-4 yearsEducation & Training
Skills:CommunicationLeadershipGroup managementCoachingProblem-solving
Languages:English
Tech Stack:Google WorkspaceSlackZoomCalendlyClickUpAsanaNotionAirtableCRMGoogle Meet

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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