Applied AI Engineer - AI Finance Agent

BJAK
Singapore
Workplace: RemoteFull timeFunction: Data Science & Machine LearningSkills: ["English communication","Good judgement","Reliability focus"]

Build AI-native systems for BJAK’s AI Neobank app, turning manual workflows into scalable AI-powered automation. You’ll create assistants, agents, and workflow automations across customer support, CRM, onboarding, claims, renewals, payments, and internal tools. Partner with product and engineering teams to integrate LLMs, internal data, APIs, documents, and knowledge bases—while designing evaluation, monitoring, and safe fallback flows for reliable production use.

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FursaFursa
BJAK
BJAK
2 months ago

Applied AI Engineer - AI Finance Agent

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Build AI-native systems for BJAK’s AI Neobank app, turning manual workflows into scalable AI-powered automation. You’ll create assistants, agents, and workflow automations across customer support, CRM, onboarding, claims, renewals, payments, and internal tools. Partner with product and engineering teams to integrate LLMs, internal data, APIs, documents, and knowledge bases—while designing evaluation, monitoring, and safe fallback flows for reliable production use.
Location: Singapore
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Build AI-powered workflows, assistants, agents, and automation systems.
  • •Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools.
  • •Partner with product and engineering teams to convert manual processes into scalable AI-native systems.
  • •Develop integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems.
  • •Design evaluation, monitoring, and fallback flows; prototype, test with users/operators, and productionize what works.

Key Requirements

  • •Strong software engineering foundation, preferably with Python and backend systems.
  • •Hands-on experience building with LLM APIs, agents, RAG, workflow automation, or AI tools.
  • •Ability to connect AI systems with real product, data, and operational workflows.
  • •Good judgement on when AI helps versus when rule-based systems or human review are better.
  • •Understanding of evaluation, accuracy, latency, cost, privacy, and failure modes.
Experience:FintechInsurance
Skills:English communicationGood judgementReliability focus
Languages:English
Tech Stack:PythonLLM APIsAgentsRAGWorkflow automation

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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