VP, Customer Engineering

Armada
United States
Workplace: RemoteFull timeUSD 357,000 - 407,000Function: Solutions Engineering & Sales EngineeringExperience: 7+ yearsEducation: bachelorsSkills: ["Growth mindset","Business acumen","Detail-oriented problem solving","Collaboration","Strong prioritization"]

Lead and scale Armada’s globally distributed Customer Engineering (CE) and Value Engineering (VE) organization across North America, EMEA, APAC, and emerging markets. Own the pre-sales technical lifecycle from initial AI-first discovery to validated, deployment-ready edge architectures and quantified business outcomes. Set global standards for discovery rigor, architecture quality, and value articulation, while partnering with Sales, Product, Engineering, and Deployment to accelerate revenue and consistency worldwide.

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FursaFursa
Armada
Armada
4 months ago

VP, Customer Engineering

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Last checked: 4 minutes agoStatus: Live

Job Summary

Lead and scale Armada’s globally distributed Customer Engineering (CE) and Value Engineering (VE) organization across North America, EMEA, APAC, and emerging markets. Own the pre-sales technical lifecycle from initial AI-first discovery to validated, deployment-ready edge architectures and quantified business outcomes. Set global standards for discovery rigor, architecture quality, and value articulation, while partnering with Sales, Product, Engineering, and Deployment to accelerate revenue and consistency worldwide.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Director level

Key Responsibilities

  • •Own and scale CE and VE functions globally, ensuring tight integration between technical discovery, solution architecture, and value articulation.
  • •Lead the pre-sales technical lifecycle from initial AI-first discovery through validated, deployment-ready architectures and quantified outcomes.
  • •Set operating rhythms, onboarding frameworks, and standards for technical and commercial excellence worldwide.
  • •Create career pathways that grow Customer Engineers into AI infrastructure architects and Value Engineers into strategic advisors.
  • •Partner cross-functionally with Sales, Product, Engineering, and Deployment teams to align technical architectures with business outcomes across verticals.

Pay and Benefits

Salary: USD 357,000 - 407,000
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionHsaFsa401kPaid Leave

Key Requirements

  • •Bachelor’s degree in a relevant technical field.
  • •7+ years leading Customer Engineering, Solutions Architecture, or Value Engineering teams globally.
  • •7–10+ years in pre-sales, AI infrastructure, data center, or distributed systems.
  • •Deep expertise in GPU infrastructure (NVIDIA ecosystem) and AI frameworks (TensorRT, ONNX, etc.).
  • •Willingness to travel internationally, including remote/field environments.
Experience:7+ yearsAI infrastructureEdge computingData centersDistributed systemsPre-sales
Education:Bachelor's
Skills:Growth mindsetBusiness acumenDetail-oriented problem solvingCollaborationStrong prioritization
Languages:English
Tech Stack:NVIDIA ecosystemTensorRTONNXKubernetesVirtualizationCloud (IaaS/PaaS)GPU computeAI inferenceLLM and ML deploymentGalleonAtlas

Company Brief

Armada
Builds software tools for developing, testing, and operating autonomous vehicle systems, including simulation, perception, and fleet orchestration components to accelerate safe deployment of self-driving vehicles and robotics applications.
Industry: Robotics
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