Ent. & Bus. Applications Senior Analystalyst

NTT
Bengaluru
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["User support","Troubleshooting","Coordination","Reporting","Operational monitoring"]

Provide SAP Ariba production support for business users, handling technical issues, reprocessing failed jobs, fixing orders, and monitoring daily and interface data loads (POs, receipts, invoices, supplier integrations). Support end users with system questions and one-time data/system change requests, run weekly/monthly reporting, and create ad hoc reports. Manage Ariba administration email accounts and coordinate support with related teams, with ServiceNow experience a plus.

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FursaFursa
NTT
NTT
2 weeks ago

Ent. & Bus. Applications Senior Analystalyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide SAP Ariba production support for business users, handling technical issues, reprocessing failed jobs, fixing orders, and monitoring daily and interface data loads (POs, receipts, invoices, supplier integrations). Support end users with system questions and one-time data/system change requests, run weekly/monthly reporting, and create ad hoc reports. Manage Ariba administration email accounts and coordinate support with related teams, with ServiceNow experience a plus.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage production support requests to address technical problems, rerun failed processes, fix orders, and keep the Production environment functional for business users.
  • •Monitor daily data loads from SAP ECC into Ariba and handle interface failures for purchase orders, receipts, invoices, and supplier integrations.
  • •Work with ERP and interface teams to resolve and reprocess failed transactions.
  • •Provide user support for system usage questions, one-time system data requests, and inquiries about feasibility and impact of system changes.
  • •Run weekly/monthly reports to monitor transaction statuses; create ad hoc reports as requested; monitor/manage Ariba administration email accounts and coordinate with other teams (Security, Basis, interfaces, OneSource).

Key Requirements

  • •3+ years of SAP Ariba production support experience.
  • •Expertise in one or more Ariba modules: Buying and Invoicing (B&I), SLP, Sourcing, or Contracts.
  • •Ability to manage production support requests to keep the Production environment operating for business users.
  • •Experience monitoring daily data loads from SAP ECC into Ariba and monitoring interface failures for PO, receipt, invoice, and supplier integrations.
  • •Good-to-have ServiceNow work experience for ticketing support.
Experience:SAPEnterprise applicationsProduction support
Skills:User supportTroubleshootingCoordinationReportingOperational monitoring
Tech Stack:SAP AribaSAP ECCServiceNowBuying and Invoicing (B&I)SLPSourcingContractsERPPurchase OrdersReceiptsInvoicesSupplier integrationAriba Administration Email

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn