Teletech

6 days ago

Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Own the post-sale customer journey for Dutch-speaking enterprise clients in the DACH region, guiding onboarding through renewal while maximizing adoption and ROI. Lead training and support, analyze customer usage data to improve outcomes and reduce churn, and run regular business reviews. Collaborate cross-functionally to champion the customer’s voice, handle renewals and extensions, and drive upsell/cross-sell across Telematics and Charging solutions.

Location: United Kingdom

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage and optimize the post-sale customer journey from onboarding to renewal.
•Deliver training, support, and strategic insights to drive solution adoption.
•Analyze customer usage data to improve outcomes and reduce churn.
•Lead regular business reviews and manage renewals and contract extensions.
•Upsell/cross-sell software and services to boost client ROI and satisfaction.

Travel: Low travel

Pay and Benefits

Salary: GBP 45,000 annually

Perks:Paid LeaveHealth InsuranceLife InsurancePensionTravel AllowanceDental

Key Requirements

•Dutch written and verbal language skills to professional C1 level.
•Experience in software implementations, ideally with fleet telematics or fleet management software.
•Mid-level customer-facing experience (ideally in SaaS or telematics/fleet tech).
•Strong account management skills for complex accounts with multiple stakeholders.
•Experience using Salesforce or similar CRM tools.

Experience:SaaSTelemetryFleet management

Skills:CommunicationRelationship buildingProblem-solvingProject managementEmotional intelligence

Languages:Dutch

Tech Stack:SalesforceCRM

Company Brief

Teletech

Provides customer experience (CX) technology and services, including contact center operations, digital consulting, and cloud-based CX platforms to help enterprises improve customer engagement and operational efficiency.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Founded: 1982

Website LinkedIn

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Teletech

6 days ago

Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage and optimize the post-sale customer journey from onboarding to renewal.
•Deliver training, support, and strategic insights to drive solution adoption.
•Analyze customer usage data to improve outcomes and reduce churn.
•Lead regular business reviews and manage renewals and contract extensions.
•Upsell/cross-sell software and services to boost client ROI and satisfaction.

Travel: Low travel

Pay and Benefits

Salary: GBP 45,000 annually

Perks:Paid LeaveHealth InsuranceLife InsurancePensionTravel AllowanceDental

Key Requirements

•Dutch written and verbal language skills to professional C1 level.
•Experience in software implementations, ideally with fleet telematics or fleet management software.
•Mid-level customer-facing experience (ideally in SaaS or telematics/fleet tech).
•Strong account management skills for complex accounts with multiple stakeholders.
•Experience using Salesforce or similar CRM tools.

Experience:SaaSTelemetryFleet management

Skills:CommunicationRelationship buildingProblem-solvingProject managementEmotional intelligence

Languages:Dutch

Tech Stack:SalesforceCRM

Company Brief

Teletech

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Founded: 1982

Website LinkedIn