Head of CCM Services and Lead BCO

HSBC
Tokyo
Full timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Stakeholder management","Communication","Analytical skills","Problem-solving"]

Lead HSBC’s Credit and Capital Management Services in Tokyo, overseeing underwriting, lending processes, and risk management across CIB coverage. Drive globally aligned, reliable credit processes that protect exposure while meeting client borrowing needs, and deliver a multi-year CCM transformation and digitisation agenda. Manage OKRs, portfolio risk exposure and controls, unify dislocated teams, and ensure service resilience and compliance, including SOX obligations.

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FursaFursa
HSBC
HSBC
1 day ago

Head of CCM Services and Lead BCO

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Job Summary

Lead HSBC’s Credit and Capital Management Services in Tokyo, overseeing underwriting, lending processes, and risk management across CIB coverage. Drive globally aligned, reliable credit processes that protect exposure while meeting client borrowing needs, and deliver a multi-year CCM transformation and digitisation agenda. Manage OKRs, portfolio risk exposure and controls, unify dislocated teams, and ensure service resilience and compliance, including SOX obligations.
Location: Tokyo
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Oversee and lead the BCO function to manage underwriting processes across country CIB, ensuring globally leading execution.
  • •Partner with banking teams and WCRM to manage portfolio and risk exposure, including determining and monitoring risk appetite.
  • •Drive credit and capital management transformation and digitisation, including implementing the Target CCM Services Operating Model and delivering financial targets.
  • •Lead end-to-end risk and control management, including governance frameworks and SOX obligations for local processes.
  • •Unify and direct dislocated teams, representing CCM Services to market stakeholders while monitoring customer feedback to improve outcomes.

Key Requirements

  • •Extensive experience in wholesale credit and lending, with a strong background in coverage, credit management, or operations.
  • •Proven track record leading and managing teams, including organizational design and strategic planning experience.
  • •Expertise in credit risk management, control assessment, and SOX compliance.
  • •Strong stakeholder management skills with the ability to navigate complex situations and align senior leaders.
  • •Experience driving digitisation and improving customer experience, plus strong analytical and problem-solving skills.
Skills:LeadershipStakeholder managementCommunicationAnalytical skillsProblem-solving
Tech Stack:AIAnalytics

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn