Software Engineer, Agent - Healthcare

Sierra
New York, San Francisco
Workplace: OnsiteFull timeUSD 180,000 - 390,000 annuallyFunction: Software EngineeringSkills: ["Technical problem-solving","High agency","Customer focus","Communication","Empathy"]

Build production-grade AI agents for healthcare that help patients and members understand coverage, find providers, schedule appointments, and navigate billing—while maintaining strict HIPAA compliance. Own the full agent development life cycle from pilot to deployment and continuous iteration. Partner with healthcare leaders and technical teams to translate complex workflows and interoperability needs into reliable, trustworthy agent experiences that guide the evolution of the Sierra platform.

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FursaFursa
Sierra
Sierra
7 months ago

Software Engineer, Agent - Healthcare

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Build production-grade AI agents for healthcare that help patients and members understand coverage, find providers, schedule appointments, and navigate billing—while maintaining strict HIPAA compliance. Own the full agent development life cycle from pilot to deployment and continuous iteration. Partner with healthcare leaders and technical teams to translate complex workflows and interoperability needs into reliable, trustworthy agent experiences that guide the evolution of the Sierra platform.
Location: New York, San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Design and deliver production-grade AI agents for healthcare patient and member interactions with empathy and reliability.
  • •Drive the full agent development life cycle (ADLC) from pilot through deployment and continuous iteration.
  • •Partner with health plan and provider leaders and technical teams to tackle challenges like high call volumes and reduced administrative burden.
  • •Build expertise in healthcare systems and workflows, including integrations across EHR and patient access platforms and data interoperability standards.
  • •Help shape Sierra’s healthcare platform by surfacing unmet needs, prototyping tools/features, and collaborating across research, product, and platform teams.

Pay and Benefits

Salary: USD 180,000 - 390,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisabilityRetirementParental Leave

Key Requirements

  • •Experience building and scaling end-to-end production systems.
  • •Strong technical problem-solving skills in fast-changing, ambiguous environments.
  • •A builder mindset with high agency to overcome obstacles and ship.
  • •Comfort working directly with customers to understand needs and solve real-world problems.
  • •Interest in healthcare and improving patient/member experiences.
Experience:Healthcare technologyHealth IT
Skills:Technical problem-solvingHigh agencyCustomer focusCommunicationEmpathy
Tech Stack:HIPAAPHIReactTypeScriptGoEpicCerner/Oracle HealthAthenahealthX12 EDIRAGPrompt engineering

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
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