EMEA Solutions Engineering Specialist

Kong
London
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Technical communication","Presentation","Interpersonal skills","Project management","Mentoring","Troubleshooting"]

Serve as a trusted technical advisor for enterprise customers and partners across EMEA, using deep expertise in DevOps, AIOps, and FinOps to address complex architectural challenges. Lead technical discussions and presentations, build proof-of-concept demos, and guide customers on API and SRE observability strategies. Collaborate with sales, product, and engineering for market feedback, while mentoring junior solutions engineers and managing multiple projects to deliver outcomes on schedule.

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FursaFursa
Kong
Kong
3 months ago

EMEA Solutions Engineering Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 59 minutes agoStatus: Live

Job Summary

Serve as a trusted technical advisor for enterprise customers and partners across EMEA, using deep expertise in DevOps, AIOps, and FinOps to address complex architectural challenges. Lead technical discussions and presentations, build proof-of-concept demos, and guide customers on API and SRE observability strategies. Collaborate with sales, product, and engineering for market feedback, while mentoring junior solutions engineers and managing multiple projects to deliver outcomes on schedule.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead technical discussions and presentations with enterprise clients to understand architectural requirements and business needs.
  • •Develop proof-of-concept projects and tailored demos showcasing Kong capabilities in system integration and CI/CD environments.
  • •Advise customers on SRE observability strategies to help monitor and optimize API infrastructure.
  • •Troubleshoot complex technical issues using Linux, Docker, and Git, and guide API lifecycle automation adoption.
  • •Collaborate with sales, product, and engineering for market feedback, mentor junior solutions engineers, and manage multiple projects concurrently.

Key Requirements

  • •5+ years of experience in solutions engineering, technical architecture, or a similar customer-facing technical role.
  • •Solid experience with AIOps and/or Kafka, including strong API design and API management principles.
  • •Hands-on expertise in authentication mechanisms and cybersecurity best practices (OAuth, OIDC, JWT, etc.).
  • •Proficiency with Linux and containerization technologies such as Docker, plus extensive Git experience.
  • •Experience with CI/CD pipelines and tools, SRE observability methodologies, and the SDLC, with scripting/automation knowledge.
Experience:Enterprise softwareAPIsAIOpsDevOpsKafkaSRE
Education:Bachelor's in Computer Science, Engineering, or a related technical field
Skills:Technical communicationPresentationInterpersonal skillsProject managementMentoringTroubleshooting
Tech Stack:DevOpsAIOpsFinOpsKafkaAPIsSystem IntegrationContinuous IntegrationContinuous DeliveryCI/CDSRE ObservabilityLinuxDockerGitOAuthOIDCJWT

Company Brief

Kong
Provides a cloud-native API and service connectivity platform (Kong Gateway, Konnect, Kuma, Insomnia) that secures, manages, and observes APIs and microservices for enterprises across cloud and hybrid environments.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor