Hotel Receptionist

Minor International
New Zealand
Workplace: OnsiteFull timeNZD 24.5 - 26.5 hourlyFunction: Administration & Executive Assistance0Skills: ["Customer service","Communication","Problem-solving","Proactive mindset","Professional presentation"]

Greet guests and deliver a smooth, friendly check-in and check-out experience at Avani Queenstown Shores Resort. Serve as a primary point of contact throughout guests’ stays, handling inquiries and resolving issues via in-person, phone, and email support. Process reservations, updates, and special requests using property management systems, and share local recommendations to enhance each guest’s experience.

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FursaFursa
Minor International
Minor International
1 day ago

Hotel Receptionist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Greet guests and deliver a smooth, friendly check-in and check-out experience at Avani Queenstown Shores Resort. Serve as a primary point of contact throughout guests’ stays, handling inquiries and resolving issues via in-person, phone, and email support. Process reservations, updates, and special requests using property management systems, and share local recommendations to enhance each guest’s experience.
Location: New Zealand
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Provide a warm, friendly reception and ensure smooth check-ins while addressing guest inquiries.
  • •Maintain clear, courteous communication with guests via in-person, phone, and email.
  • •Process guest reservations, updates, and special requests using property management systems.
  • •Act as a primary contact during guests’ stays, assisting promptly and resolving issues.
  • •Provide personalised local recommendations to enhance guest experiences.

Pay and Benefits

Salary: NZD 24.5 - 26.5 hourly
Perks:Health InsuranceParental LeaveBirthday LeaveEap

Key Requirements

  • •0–6 months experience in a similar hotel or resort guest service role.
  • •Deliver consistently high-quality service in a hotel, hospitality, or customer-facing environment.
  • •A proactive, positive approach to addressing guest needs and exceeding expectations.
  • •Passion for creating positive guest experiences, including efficient issue resolution.
  • •Maintain a polished, professional presentation aligned with the organisation’s standards.
Experience:0HospitalityHotelCustomer service
Skills:Customer serviceCommunicationProblem-solvingProactive mindsetProfessional presentation
Languages:English
Tech Stack:Property management systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Minor International
A Thailand-based global hospitality and lifestyle group operating hotels, restaurants, and retail brands. Minor International develops and manages hotel and resort properties, food services, and lifestyle retail across Asia, the Middle East, Europe, and the Americas.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bangkok, Thailand
Founded: 1978
WebsiteLinkedIn