MIU MIU Client Advisor Daimaru Tokyo

Prada Group
Tokyo
Workplace: OnsiteFull timeFunction: SalesSkills: ["Clienteling","Communication","Responsibility","Teamwork","Customer service"]

Deliver a premium, memorable client experience as a MIU MIU brand ambassador, focusing on client needs and strengthening relationships. Own personal and store sales targets, maintain high service and sales quality aligned with KPI goals, and deepen product and brand knowledge for styling conversations. Actively gather client information and manage it in the CRM to drive personalized omnichannel engagement, while handling client feedback and coordinating with teams to support store operations.

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Prada Group
Prada Group
17 hours ago

MIU MIU Client Advisor Daimaru Tokyo

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Deliver a premium, memorable client experience as a MIU MIU brand ambassador, focusing on client needs and strengthening relationships. Own personal and store sales targets, maintain high service and sales quality aligned with KPI goals, and deepen product and brand knowledge for styling conversations. Actively gather client information and manage it in the CRM to drive personalized omnichannel engagement, while handling client feedback and coordinating with teams to support store operations.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a warm, polished environment centered on the client and provide outstanding service aligned with the “Client Journey Ceremony.”
  • •Strive to exceed personal sales targets and contribute to overall store success through strong sales performance.
  • •Maintain motivation to achieve KPI goals and uphold top-level customer service and sales quality.
  • •Develop deep understanding of product knowledge and MIU MIU history, culture, and brand DNA to enhance client communication and styling proposals.
  • •Collect client information, accurately input it into the CRM, and use omnichannel practices to build and strengthen personalized client relationships; respond to feedback/complaints with support as needed.

Key Requirements

  • •High school education or higher (高卒以上).
  • •Passion for fashion and being a MIU MIU fan.
  • •Sales experience in luxury brands, premium luxury, or select shops with customer relationship/building experience.
  • •Rich sales experience in Ready-to-wear, Shoes, and Leather Goods.
  • •Business-level Japanese with sales experience leveraging English, Chinese, or Korean (or other foreign languages).
Experience:Luxury fashionPremium luxurySelect retail
Skills:ClientelingCommunicationResponsibilityTeamworkCustomer service
Languages:JapaneseEnglishChineseKorean
Tech Stack:CRMSmartphoneDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn