AI Operations

Tandem
New York
Workplace: OnsiteFull timeUSD 100,000 - 300,000 annuallyFunction: Data Science & Machine LearningExperience: 2-10 yearsSkills: ["Ownership","Data-driven problem-solving","Strong judgment","Communication","Bias for action"]

Own end-to-end live operational workflows for improving patient access to medicine. Diagnose bottlenecks using data and frontline context, define measurable outcomes, and collaborate with engineering to design, write specs for, build, and launch AI solutions and automations. Prototype, evaluate quality and failure modes, deploy changes, measure impact, and iterate—expanding scalable systems across new product areas while acting like an owner.

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FursaFursa
Tandem
Tandem
2 days ago

AI Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own end-to-end live operational workflows for improving patient access to medicine. Diagnose bottlenecks using data and frontline context, define measurable outcomes, and collaborate with engineering to design, write specs for, build, and launch AI solutions and automations. Prototype, evaluate quality and failure modes, deploy changes, measure impact, and iterate—expanding scalable systems across new product areas while acting like an owner.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Own a live workflow or operational problem end to end, from diagnosis through launch and iteration.
  • •Use data and frontline context to identify bottlenecks, form hypotheses, and define measurable outcomes.
  • •Design workflows to determine where AI can act reliably versus where human judgment is required.
  • •Write specifications for internal products, automations, and AI agents in partnership with engineering.
  • •Build and evaluate prototypes, deploy changes, measure impact on patient and provider access, and iterate rapidly.

Pay and Benefits

Salary: USD 100,000 - 300,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceVisionDentalPaid LeaveParental Leave401kFsaCommuter BenefitsDashpassMeal Allowance

Key Requirements

  • •2–10 years in operations, consulting, finance, product, or another analytical, outcome-oriented environment; startup experience is a plus.
  • •Own metrics and drive measurable improvement in complex workflows.
  • •Fluency with data and technical tools; comfortable using tools like Codex or Claude by default.
  • •Strong judgment about what to automate, how to handle exceptions, and how to evaluate quality.
  • •Strong written and verbal communication, turning ambiguity into clean briefs or specifications.
Experience:2-10 yearsStartupOperationsConsultingFinanceProductData-driven
Skills:OwnershipData-driven problem-solvingStrong judgmentCommunicationBias for action
Tech Stack:CodexClaudeAI agentsData

Company Brief

Tandem
Builds a virtual office platform that helps remote teams connect, collaborate, and communicate in real time with presence, audio rooms, and workspace tools designed to recreate an in-person office experience online.
Industry: Enterprise Software
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