Client Success Manager
The New York Times
New York
Workplace: OnsiteFull timeUSD 44.48 - 48.02 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Relationship management","Client coordination","Deadline management","Collaboration","Communication"]Oversee customer success and retention for advertising clients by providing day-to-day, high-touch account management. Lead client coordination, build strong relationships with advertising agencies and clients, and manage campaign workflows across print and digital. Facilitate the sales process from pre-sale through post-sale, support renewals, maintain accurate pipelines in Salesforce, and collaborate with internal teams to ensure timely delivery, clear communication, and strong campaign performance.

