French speakers needed

Sutherland
Cairo
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Customer satisfaction","Communication","Customer service","Account management","Flexibility"]

Provide day-to-day customer support for a French account, focusing on customer satisfaction and effective communication. You’ll manage customer accounts and deliver excellent service while working with flexibility around European time zones and rotational shifts. The role is designed for French speakers (B2–C1), with a preference for candidates who have experience in a similar customer service position.

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FursaFursa
Sutherland
Sutherland
21 hours ago

French speakers needed

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide day-to-day customer support for a French account, focusing on customer satisfaction and effective communication. You’ll manage customer accounts and deliver excellent service while working with flexibility around European time zones and rotational shifts. The role is designed for French speakers (B2–C1), with a preference for candidates who have experience in a similar customer service position.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Ensure customer satisfaction through day-to-day customer support.
  • •Manage customer accounts for the French account.
  • •Provide excellent customer service in line with customer needs.
  • •Communicate effectively with customers to resolve inquiries.
  • •Support operations with flexibility across European hours and rotational shifts.

Pay and Benefits

Salary: EGP 33,000 monthly
Perks:Health InsuranceSocial InsuranceCommuter Benefits

Key Requirements

  • •Proficiency in French at B2–C1 level.
  • •Open to grads and dropouts.
  • •Flexibility with the European time zone.
  • •Flexibility with rotational shifts.
  • •Previous experience in a similar customer service role is a plus.
Skills:Customer satisfactionCommunicationCustomer serviceAccount managementFlexibility
Languages:EnglishFrench

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
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