ServiceNow Developer Principal

General Dynamics
United States
Workplace: RemoteFull timeUSD 123,250 - 166,750Function: Software EngineeringExperience: 5+ yearsSkills: ["Communication","Problem-solving","Debugging","Mentoring","Organizational skills"]

Design, build, and customize ServiceNow applications—especially ITSM modules like Incident, Problem, and Change Management—to support mission-critical government customers. Create scripts (Business Rules, Script Includes) and integrate ServiceNow with other systems via REST/SOAP. Handle admin tasks, troubleshoot issues, and tailor UI/forms/workflows. Partner with stakeholders to define reports, dashboards, and data analysis, while leading technical reviews and continual process improvement.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
General Dynamics
General Dynamics
10 hours ago

ServiceNow Developer Principal

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Design, build, and customize ServiceNow applications—especially ITSM modules like Incident, Problem, and Change Management—to support mission-critical government customers. Create scripts (Business Rules, Script Includes) and integrate ServiceNow with other systems via REST/SOAP. Handle admin tasks, troubleshoot issues, and tailor UI/forms/workflows. Partner with stakeholders to define reports, dashboards, and data analysis, while leading technical reviews and continual process improvement.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Design, build, and customize ServiceNow applications, including ITSM modules like Incident, Problem, and Change Management.
  • •Create scripts (Business Rules and Script Includes) to automate processes and meet business requirements.
  • •Integrate ServiceNow with other systems and applications using REST/SOAP and related web services.
  • •Perform ServiceNow administrative tasks such as user/role management, system maintenance, and health checks.
  • •Provide end-user support and work with stakeholders to define reports, dashboards, and continual process improvements.
Travel: Low travel

Pay and Benefits

Salary: USD 123,250 - 166,750
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •5+ years of related experience.
  • •Expertise developing and customizing ServiceNow applications and ITSM modules.
  • •Proficiency with ServiceNow integrations using SOAP, REST, and web services.
  • •Strong scripting skills (preferably JavaScript) and experience with ServiceNow data management tools like Import Sets, Transform Maps, and CMDB.
  • •Ability to analyze requirements, troubleshoot, and develop effective technical solutions with an understanding of Agile testing and deployment.
Experience:5+ yearsGovernmentDefense
Skills:CommunicationProblem-solvingDebuggingMentoringOrganizational skills
Certifications:ServiceNow Certified Systems Administrator
Tech Stack:ServiceNowITSMIncidentProblemChange ManagementBusiness RulesScript IncludesRESTSOAPWeb servicesImport SetsTransform MapsCMDBJavaScript

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn