Miele

3 weeks ago

ServiceNow Technical Expert - Software Asset Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own and continuously enhance the ServiceNow SAM Pro module, managing the full software asset lifecycle from request and procurement through deployment, optimization, compliance monitoring, and retirement. Maintain accurate entitlement data to ensure license compliance and audit readiness, and support software vendor audits. Build and improve SAM processes, workflows, and governance standards, including publisher-specific licensing models. Drive integrations, reporting, and dashboards for compliance, spend, optimization, and lifecycle KPIs.

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Capital Markets, Trading & Quant

Seniority: Mid level

Key Responsibilities

•Own and continuously enhance the ServiceNow SAM Pro module, including software models, entitlement records, license metrics, publisher packs, and software reclamation.
•Manage the end-to-end software asset lifecycle from request and procurement through deployment, optimization, compliance monitoring, and retirement.
•Ensure license compliance and audit readiness by maintaining accurate entitlement data and supporting software vendor audits.
•Design, implement, and continuously improve SAM processes, workflows, and governance standards, including publisher-specific licensing models (e.g., Microsoft, Adobe, Oracle, SAP).
•Drive data integration, reporting, and transparency by connecting discovery, procurement, and deployment sources into ServiceNow SAM and creating compliance, spend, optimization, and lifecycle KPI dashboards.

Key Requirements

•3–5 years of relevant experience in software asset management, ServiceNow ITAM, or IT asset management.
•Hands-on experience with ServiceNow SAM Pro, including practical use and ongoing optimization.
•Strong understanding of software asset data concepts such as discovery, normalization, usage metering, and entitlement management.
•Technical understanding of IT infrastructure, SAM, and configuration management principles.
•Relevant ServiceNow certifications, including ServiceNow Certified System Administrator (preferably CIS – Software Asset Management and Data Foundation).

Experience:3-5 yearsSoftware asset managementITAMIT asset management

Skills:License complianceAudit readinessGovernanceData integrationReporting

Certifications:ServiceNow Certified System AdministratorCIS - Software Asset Management and Data Foundation

Languages:EnglishGerman

Tech Stack:ServiceNowServiceNow SAM ProServiceNow ITAMIT asset managementDashboards

Company Brief

Miele

Manufacturer of premium domestic and commercial appliances including washers, dryers, dishwashers, ovens, and vacuum cleaners, known for engineering quality, longevity, and innovative household technologies.

Industry: Home Appliances

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Gütersloh, Germany

Founded: 1899

Website LinkedIn

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Miele

3 weeks ago

ServiceNow Technical Expert - Software Asset Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Capital Markets, Trading & Quant

Seniority: Mid level

Key Responsibilities

•Own and continuously enhance the ServiceNow SAM Pro module, including software models, entitlement records, license metrics, publisher packs, and software reclamation.
•Manage the end-to-end software asset lifecycle from request and procurement through deployment, optimization, compliance monitoring, and retirement.
•Ensure license compliance and audit readiness by maintaining accurate entitlement data and supporting software vendor audits.
•Design, implement, and continuously improve SAM processes, workflows, and governance standards, including publisher-specific licensing models (e.g., Microsoft, Adobe, Oracle, SAP).
•Drive data integration, reporting, and transparency by connecting discovery, procurement, and deployment sources into ServiceNow SAM and creating compliance, spend, optimization, and lifecycle KPI dashboards.

Key Requirements

•3–5 years of relevant experience in software asset management, ServiceNow ITAM, or IT asset management.
•Hands-on experience with ServiceNow SAM Pro, including practical use and ongoing optimization.
•Strong understanding of software asset data concepts such as discovery, normalization, usage metering, and entitlement management.
•Technical understanding of IT infrastructure, SAM, and configuration management principles.
•Relevant ServiceNow certifications, including ServiceNow Certified System Administrator (preferably CIS – Software Asset Management and Data Foundation).

Experience:3-5 yearsSoftware asset managementITAMIT asset management

Skills:License complianceAudit readinessGovernanceData integrationReporting

Certifications:ServiceNow Certified System AdministratorCIS - Software Asset Management and Data Foundation

Languages:EnglishGerman

Tech Stack:ServiceNowServiceNow SAM ProServiceNow ITAMIT asset managementDashboards

Company Brief

Miele

Industry: Home Appliances

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Gütersloh, Germany

Founded: 1899

Website LinkedIn