Welcomist - Boutique Athens

Hermes
Athens
Workplace: OnsiteFull timeFunction: Business Development & Partnerships0Education: bachelorsSkills: ["Customer service","Interpersonal skills","Teamwork","Communication"]

Join Hermès as a Welcomist in Athens to deliver an exceptional luxury retail experience. Welcome clients, build relationships to understand needs, assist the Sales team, manage queues and appointments, and coordinate with Operations for orders and after-sales. Fluency in Greek and English required; a love of fashion/luxury and strong customer service are essential.

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Hermes
Hermes
3 months ago

Welcomist - Boutique Athens

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Last checked: 8 hours agoStatus: Live

Job Summary

Join Hermès as a Welcomist in Athens to deliver an exceptional luxury retail experience. Welcome clients, build relationships to understand needs, assist the Sales team, manage queues and appointments, and coordinate with Operations for orders and after-sales. Fluency in Greek and English required; a love of fashion/luxury and strong customer service are essential.
Location: Athens
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships

Key Responsibilities

  • •Welcome clients with a warm and hospitable greeting.
  • •Build strong relationships with clients to discover their needs and wishes.
  • •Talk to clients while they wait to be with the Sales Associate in charge of the Métier they are interested in.
  • •Manage customer queues through a dedicated app on Hermès devices.
  • •Support the Sales Associates Team by helping schedule their appointments and customer visits.

Key Requirements

  • •Bachelor’s degree preferably with a linguistic or fashion/luxury focus.
  • •Fluency in Greek and English. A third language will be considered an advantage.
  • •Proficient with Excel / IT tools.
  • •Willing to work with expected full-time working hours.
  • •Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
Experience:0RetailLuxuryFashion
Education:Bachelor's in Linguistics or fashion/luxury (preferred)
Skills:Customer serviceInterpersonal skillsTeamworkCommunication
Languages:GreekEnglish
Tech Stack:ExcelIT tools

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn