Collection & Dispute Analyst

Samsung
Plano
Workplace: OnsiteFull timeFunction: Finance & AccountingExperience: 2-5 yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Attention to detail","Diplomacy","Communication"]

Manage financial activities for select customer AR accounts, ensuring full collection of receivables. Handle dispute resolution through contract review and supporting documentation, working daily with clients and Logistics to resolve deductions, chargebacks, and past-due invoices. Maintain aged trial balance and overdue metrics, code line items correctly in NERP, reconcile credit balances and request refunds, and build Excel reporting (pivot tables, VLOOKUP) while supporting special projects.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Samsung
Samsung
1 month ago

Collection & Dispute Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 days agoStatus: Live

Job Summary

Manage financial activities for select customer AR accounts, ensuring full collection of receivables. Handle dispute resolution through contract review and supporting documentation, working daily with clients and Logistics to resolve deductions, chargebacks, and past-due invoices. Maintain aged trial balance and overdue metrics, code line items correctly in NERP, reconcile credit balances and request refunds, and build Excel reporting (pivot tables, VLOOKUP) while supporting special projects.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Manage current aged trial balance (ATB) and all transactions for assigned customer accounts.
  • •Coordinate daily with clients to obtain payment information and update line items in NERP.
  • •Gather backup information, including BOLs and PODs when needed, to dispute shortages/deductions and avoid past-due invoices.
  • •Work with Logistics to resolve claims and POD discrepancies, including outstanding chargebacks and past-due invoices.
  • •Reconcile credit balances, request refunds if necessary, code line items correctly, and provide weekly updates and special project support.

Key Requirements

  • •Bachelor’s degree in Accounting, Finance, Business, or Information Systems.
  • •2-5 years of related work experience.
  • •Experience with SAP or a similar ERP system preferred.
  • •Strong analytical and problem-solving skills with the ability to identify discrepancies.
  • •Strong Microsoft Office skills (Word and Excel, including VLOOKUP and pivot tables) plus diplomacy and excellent oral and written communication.
Experience:2-5 years
Education:Bachelor's in Accounting, Finance, Business, or Information Systems
Skills:Analytical thinkingProblem-solvingAttention to detailDiplomacyCommunication
Tech Stack:SAPERPNERPExcelVLOOKUPPivot tablesMicrosoft OfficeWordV-lookupMacrosAI tools

Company Brief

Samsung
Global conglomerate known for consumer electronics, home appliances, semiconductors, displays, and mobile devices. Designs and manufactures a wide range of products and solutions for consumers, enterprises, and industrial customers worldwide.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Seoul, South Korea
Founded: 1938
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn