Account Manager, Enterprise

Braze
New York
Workplace: OnsiteFull timeUSD 90,000 - 100,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Accountability","Teamwork","Drive","Organizational skills","Presentation"]

Partner with Enterprise Account Executives to expand and grow enterprise customer relationships for Braze’s customer engagement platform. Own the development and closing of opportunities up to $100K by analyzing customer product usage, identifying white space, and driving cross-sell and upsell. Collaborate with renewals and customer success teams, coordinate internal resources for feature adoption, and hit quarterly upsell and renewals targets, with occasional onsite travel.

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Braze
Braze
2 months ago

Account Manager, Enterprise

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Last checked: 2 hours agoStatus: Live

Job Summary

Partner with Enterprise Account Executives to expand and grow enterprise customer relationships for Braze’s customer engagement platform. Own the development and closing of opportunities up to $100K by analyzing customer product usage, identifying white space, and driving cross-sell and upsell. Collaborate with renewals and customer success teams, coordinate internal resources for feature adoption, and hit quarterly upsell and renewals targets, with occasional onsite travel.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Partner with Enterprise Account Executives to commercially expand customer relationships and develop and close opportunities up to $100K.
  • •Analyze customer product usage to identify white space and new business units for cross-sell and upsell.
  • •Work with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities.
  • •Collaborate with internal teams (Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, Marketing) to support feature exploration and adoption.
  • •Achieve quarterly upsell and renewals targets; occasionally travel onsite to engage with and sell to customers.
Travel: Low travel

Pay and Benefits

Salary: USD 90,000 - 100,000 annually
Equity and Bonus:Equity
Perks:EquityRsusPaid LeaveHealth InsuranceDentalVisionLife InsuranceDisabilityRetirementEsppLearning BudgetVolunteer Week

Key Requirements

  • •3+ years of Sales or Account Management experience in SaaS sales, with at least half in a quota-carrying role.
  • •Experience working with companies with 2,000+ employees and a track record of drive, determination, and accountability.
  • •Strong product knowledge and the ability to learn a feature-rich application quickly.
  • •Excellent verbal, written, and in-person presentation skills, including presenting value propositions to executive teams.
  • •Working knowledge of Google Office, MS Office (Word, Excel, PowerPoint), Keynote, and a CRM such as Salesforce.com.
Experience:3+ yearsSaaSEnterprise softwareMobileMarketing technology
Skills:AccountabilityTeamworkDriveOrganizational skillsPresentation
Languages:English
Tech Stack:Salesforce.comGoogle OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPointKeynoteCRM

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn