Personal Banker II - Monfort Heights

Fifth Third Bancorp
Cincinnati
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer experience","Relationship building","Professional communication","Business acumen","Decision making"]

Deliver an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Use a consultative sales and service approach to uncover needs, tailor recommendations, and provide guidance across the customer lifecycle. Analyze customer credit and financial information to align customers with appropriate solutions, collaborate with internal partners to resolve issues, and follow all policies to manage and report risk appropriately.

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Fifth Third Bancorp
Fifth Third Bancorp
5 days ago

Personal Banker II - Monfort Heights

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Deliver an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Use a consultative sales and service approach to uncover needs, tailor recommendations, and provide guidance across the customer lifecycle. Analyze customer credit and financial information to align customers with appropriate solutions, collaborate with internal partners to resolve issues, and follow all policies to manage and report risk appropriately.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach in person, by phone, or other channels.
  • •Use a consultative approach to identify customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and related financial information to ensure customers align with appropriate solutions and provide the customer support needed to reinforce the value of new and existing technology.
Travel: Low travel

Key Requirements

  • •High school diploma/GED (or college degree or equivalent military experience) plus 1 year of customer service experience.
  • •Experience in a sales environment; financial industry experience is a plus.
  • •Ability to analyze credit and other related financial information to ensure customers are in appropriate solutions.
  • •Demonstrated ability to represent the bank professionally in verbal and written communication.
  • •This position requires S.A.F.E. Act registration at the time of employment through NMLS.
Experience:Financial services
Education:High School
Skills:Customer experienceRelationship buildingProfessional communicationBusiness acumenDecision making
Certifications:S.A.F.E. Act registrationNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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