IT Operations Specialist
Alpaca
North America
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 3+ yearsEducation: bachelorsSkills: ["Analytical skills","Problem-solving","Communication","Collaboration","Self-motivated"]Support a fully distributed, remote organization by serving as the go-to person for IT helpdesk requests and ensuring secure, reliable endpoint operations. Diagnose and resolve staff IT issues, manage onboarding and offboarding with HR and Security, and deploy/maintain laptops, devices, software, and IT asset inventory. Own MDM administration (including BYOD), help manage SSO and automation workflows, and provide training to keep users productive across time zones.
