Senior Presales Engineer

Twilio
Mexico
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: mastersSkills: ["Communication","Presentation","Problem-solving","Customer focus"]

Lead technical pre-sales for Twilio’s Communication Products, partnering with Account Executives on opportunity qualification, demos, Proof-of-Concepts, RFPs, and technical presentations. Guide customers through solution design and product fit by understanding communications needs, recommending best-practice approaches, and explaining how to use Twilio’s APIs. Build trusted-advisor relationships with technical and nontechnical stakeholders while running low-to-mid complexity deals independently.

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FursaFursa
Twilio
Twilio
1 month ago

Senior Presales Engineer

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Last checked: 17 hours agoStatus: Live

Job Summary

Lead technical pre-sales for Twilio’s Communication Products, partnering with Account Executives on opportunity qualification, demos, Proof-of-Concepts, RFPs, and technical presentations. Guide customers through solution design and product fit by understanding communications needs, recommending best-practice approaches, and explaining how to use Twilio’s APIs. Build trusted-advisor relationships with technical and nontechnical stakeholders while running low-to-mid complexity deals independently.
Location: Mexico
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives on pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFPs, design documentation, technical presentations, and enablement sessions.
  • •Lead the technical and product sale by recommending best-practice solutions and guiding customers on how to use Twilio’s APIs.
  • •Act as a trusted advisor by uncovering customer technical pains through discovery and designing, demonstrating, and presenting innovative solutions.
  • •Build and present interactive, complex customer product demonstrations for Twilio’s Communications Products with strong relationships across technical and nontechnical stakeholders.
  • •Contribute to the Solutions Engineering community by sharing knowledge and creating reusable demonstration materials and presentations.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceParental LeaveWellness StipendRetirement Savings

Key Requirements

  • •5+ years pre-sales experience selling complex, technical products or 6+ years supporting technical products with customer-facing experience, especially in delivery or consulting.
  • •Excellent communication and presentation skills, able to gain audience confidence and explain complex topics to multiple levels.
  • •Ability to understand a customer’s communications needs and guide them to a technical solution.
  • •Software development knowledge in one or more of: backend (Java, C#, Node.js, Python, PHP), web development (JavaScript, HTML/CSS, React, Vue.js, Angular), and REST APIs.
  • •Bachelor’s and/or Master’s degree in a technical discipline (or equivalent practical experience).
Education:Master's in Engineering, Mathematics, Computer Science
Skills:CommunicationPresentationProblem-solvingCustomer focus
Languages:English
Tech Stack:JavaC#Node.jsPythonPHPJavaScriptHTML/CSSReactVue.jsAngularREST APIsAmazon Web ServicesGoogle CloudMicrosoft Azure

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn