Finance & Cash Collection Specialist (German-Speaking)

Celonis
Madrid
Workplace: HybridFull timeFunction: Finance & AccountingExperience: 1+ yearsEducation: bachelorsSkills: ["Communication","Independent working","Proactive","Teamwork","Target-driven","Problem-solving"]

Own customer collections for past-due accounts by monitoring balances daily, contacting delinquent customers, and resolving payment issues. Manage disputes with sales, billing, and stakeholders, investigate historical debts and invoices, and partner with accounting operations to process payments and refunds. Drive customer-experience improvements to reduce payment delays, ensure accurate routing of customer queries, and report on collection progress and activity.

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Celonis
Celonis
2 days ago

Finance & Cash Collection Specialist (German-Speaking)

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Last checked: 4 hours agoStatus: Live

Job Summary

Own customer collections for past-due accounts by monitoring balances daily, contacting delinquent customers, and resolving payment issues. Manage disputes with sales, billing, and stakeholders, investigate historical debts and invoices, and partner with accounting operations to process payments and refunds. Drive customer-experience improvements to reduce payment delays, ensure accurate routing of customer queries, and report on collection progress and activity.
Location: Madrid
Workplace: Hybrid
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Entry level

Key Responsibilities

  • •Establish contact with past-due customers and resolve delinquency through account information, customer concerns handling, and negotiating acceptable payment arrangements.
  • •Monitor accounts daily, discuss overdue payments, and take actions to encourage timely payments.
  • •Manage and resolve disputes in cooperation with sales, billing, and other stakeholders.
  • •Investigate historical data for debts and invoices and collaborate with accounting operations to process payments and refunds.
  • •Prepare and present reports on collection activities and progress, and ensure customer queries are routed to relevant teams with complete details for prompt turnaround.

Pay and Benefits

Perks:EquityPaid LeaveParental LeaveLearning Budget

Key Requirements

  • •BA/BS degree, preferably in Finance or Economics (or Linguistics).
  • •1+ years full-time experience in a collection role.
  • •Business fluency in English (must-have) and German (must-have).
  • •Strong communication skills to work with internal stakeholders in multinational teams.
  • •Comfort with numbers and an independent, proactive, target-driven approach.
Experience:1+ years
Education:Bachelor's in Finance, Economics, and/or Linguistic
Skills:CommunicationIndependent workingProactiveTeamworkTarget-drivenProblem-solving
Languages:EnglishGerman

Company Brief

Celonis
Provides cloud-based process mining and execution management software that helps organizations visualize, analyze, and optimize business processes to improve efficiency, reduce costs, and accelerate operational transformation across enterprise systems.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 2011
WebsiteLinkedIn