Incident Manager - Detection & Response

Anthropic
Zurich
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Incident management","Cross-functional collaboration","Communication","Problem-solving"]

Own and grow incident management for the Detection & Response team, guiding the full incident response lifecycle from detection and triage through containment, remediation, and post-incident review. Drive learning by analyzing incident data, identifying trends, and reporting patterns and root causes. Partner across engineering, security, infrastructure, and product teams to ensure systemic fixes are implemented, improving resilience each cycle.

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FursaFursa
Anthropic
Anthropic
1 day ago

Incident Manager - Detection & Response

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 51 minutes agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Own and grow incident management for the Detection & Response team, guiding the full incident response lifecycle from detection and triage through containment, remediation, and post-incident review. Drive learning by analyzing incident data, identifying trends, and reporting patterns and root causes. Partner across engineering, security, infrastructure, and product teams to ensure systemic fixes are implemented, improving resilience each cycle.
Location: Zurich
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Own the incident response lifecycle from detection and triage through containment, remediation, and post-incident review.
  • •Gather data on incident trends and report patterns and root causes to drive improvements.
  • •Coordinate work across engineering, security, infrastructure, and product teams to implement broad fixes and systemic improvements.
  • •Ensure the organization learns from incidents so it improves each time.

Pay and Benefits

Perks:Paid LeaveParental Leave

Key Requirements

  • •Own and manage incident response lifecycle across detection, triage, containment, remediation, and post-incident review.
  • •Work cross-functionally across engineering, security, infrastructure, and product teams to implement fixes and improvements.
  • •Minimum education: Bachelor’s degree (or equivalent combination of education, training, and/or experience).
  • •Required field of study: a field relevant to the role as demonstrated through coursework, training, or professional experience.
  • •Minimum years of experience will correlate with the internal job level requirements.
Education:Bachelor's
Skills:Incident managementCross-functional collaborationCommunicationProblem-solving
Languages:English

Company Brief

Anthropic
Develops large-scale AI systems and safety research to create reliable, steerable, and interpretable AI assistants and models for commercial and research applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2021
WebsiteLinkedIn