Citizens Teller - Bilingual - Spanish

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 24.15 - 29.3 hourlyFunction: Data Analytics & Business IntelligenceEducation: high_schoolSkills: ["Listening","Communication","Customer-centric","Problem-solving","Multitasking"]

Greet customers in the branch lobby and help them complete simple transactions using mobile app and ATMs. Provide personalized advice and connect customers to bank partners for next steps, answering questions using your knowledge of Citizens products and benefits. Follow all cash handling, financial policies, and state/local regulations. Support exceptional customer service through listening, communication, and problem-solving while working branch hours as needed.

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Citizens Bank
Citizens Bank
1 week ago

Citizens Teller - Bilingual - Spanish

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using mobile app and ATMs. Provide personalized advice and connect customers to bank partners for next steps, answering questions using your knowledge of Citizens products and benefits. Follow all cash handling, financial policies, and state/local regulations. Support exceptional customer service through listening, communication, and problem-solving while working branch hours as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and assist with simple transactions.
  • •Demonstrate how to use the mobile app and ATMs to complete transactions.
  • •Provide personalized advice and solutions that meet customer needs and goals.
  • •Answer customer questions and connect them to bankers for next steps.
  • •Follow cash handling and all state/local laws and regulations.

Pay and Benefits

Salary: USD 24.15 - 29.3 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceRetirement BenefitsPaid LeaveFlexible WorkWellness StipendStudent LoanParental Leave

Key Requirements

  • •High School degree or GED.
  • •Bilingual in Spanish.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum of 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions, identify needs, and provide solutions.
Experience:Banking
Education:High School
Skills:ListeningCommunicationCustomer-centricProblem-solvingMultitasking
Languages:Spanish
Tech Stack:Mobile appATMsDigital payments

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website