Binghatti

3 months ago

IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide first- and second-line IT support for Binghatti employees, diagnosing and resolving hardware, software, and networking issues to minimize downtime. Install and maintain desktops, laptops, printers, and manage software updates, licenses, and user access. Monitor systems for reliability, log and track incidents in an ITSM tool, maintain documentation/knowledge bases, and assist with onboarding and basic training. Escalate complex issues and collaborate with other IT teams to improve performance.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Entry level

Key Responsibilities

•Provide first- and second-line support for IT issues including hardware, software, and networking problems.
•Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
•Manage software installations, updates, and license management.
•Monitor IT systems for performance and reliability and perform routine system checks.
•Create and manage user accounts/permissions and log incidents and service requests in an IT service management tool, following up to meet SLAs.

Key Requirements

•Minimum 3+ years of experience in a similar IT support/helpdesk role.
•Bachelor’s degree in IT Applications, Computer Science, or related field.
•Strong technical troubleshooting and problem-solving skills.
•Excellent knowledge of Windows/macOS environments, networking fundamentals, and helpdesk ticketing systems.
•Ability to resolve hardware/software issues, configure systems, and maintain IT documentation.

Experience:3+ years

Education:Bachelor's in IT Applications, Computer Science, or related field

Skills:Customer serviceCommunicationTroubleshootingProblem-solving

Tech Stack:WindowsMacOSNetworkingHelpdesk ticketing systemsIT service management

Company Brief

Binghatti

Real estate developer known for residential and mixed-use projects across the UAE, especially in Dubai. Develops, markets, and delivers branded towers and communities with distinctive architectural design and luxury positioning.

Industry: Real Estate Development

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Founded: 2008

Website LinkedIn

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Binghatti

3 months ago

IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Entry level

Key Responsibilities

•Provide first- and second-line support for IT issues including hardware, software, and networking problems.
•Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
•Manage software installations, updates, and license management.
•Monitor IT systems for performance and reliability and perform routine system checks.
•Create and manage user accounts/permissions and log incidents and service requests in an IT service management tool, following up to meet SLAs.

Key Requirements

•Minimum 3+ years of experience in a similar IT support/helpdesk role.
•Bachelor’s degree in IT Applications, Computer Science, or related field.
•Strong technical troubleshooting and problem-solving skills.
•Excellent knowledge of Windows/macOS environments, networking fundamentals, and helpdesk ticketing systems.
•Ability to resolve hardware/software issues, configure systems, and maintain IT documentation.

Experience:3+ years

Education:Bachelor's in IT Applications, Computer Science, or related field

Skills:Customer serviceCommunicationTroubleshootingProblem-solving

Tech Stack:WindowsMacOSNetworkingHelpdesk ticketing systemsIT service management

Company Brief

Binghatti

Industry: Real Estate Development

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Founded: 2008

Website LinkedIn