Campaign Operations Manager - TikTok Local Services

TikTok
Los Angeles
Full timeFunction: Business OperationsExperience: 4+ yearsSkills: ["Analytical problem-solving","Ownership","Cross-functional collaboration","Stakeholder management","Communication"]

Own end-to-end creator campaign operations for TikTok Local Services, from campaign strategy and design through launch, execution, and post-campaign review. Translate objectives into scalable campaign mechanics (eligibility, incentives, workflows) and build the operating cadence with playbooks, stakeholder check-ins, escalation, and quality control. Use data and experimentation results to identify drivers and bottlenecks, partnering cross-functionally to unblock dependencies and drive post and GMV targets. Establish reporting and documentation standards to share learnings and next steps.

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FursaFursa
TikTok
TikTok
1 month ago

Campaign Operations Manager - TikTok Local Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own end-to-end creator campaign operations for TikTok Local Services, from campaign strategy and design through launch, execution, and post-campaign review. Translate objectives into scalable campaign mechanics (eligibility, incentives, workflows) and build the operating cadence with playbooks, stakeholder check-ins, escalation, and quality control. Use data and experimentation results to identify drivers and bottlenecks, partnering cross-functionally to unblock dependencies and drive post and GMV targets. Establish reporting and documentation standards to share learnings and next steps.
Location: Los Angeles
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Own creator campaign operations end-to-end, from strategy and design through launch, execution, and post-campaign review.
  • •Translate goals into clear campaign mechanics, eligibility rules, incentive structures, and operational workflows that scale.
  • •Build and continuously improve the campaign operating cadence, including timelines, playbooks, stakeholder check-ins, escalation, and quality control to support creator engagement.
  • •Monitor performance using data and experiment results to identify key drivers and bottlenecks and drive actionable optimizations for future waves.
  • •Partner with cross-functional teams to align objectives, coordinate execution, and develop reporting and documentation standards for learnings and next steps.

Key Requirements

  • •4+ years managing campaigns or programs end-to-end (creator/influencer programs, growth/marketing campaigns, platform operations, or similar).
  • •Strong analytical and structured problem-solving to interpret data, diagnose issues, and recommend practical optimizations.
  • •Familiarity with the e-commerce, affiliate, or creator economy ecosystem and how creator-led content supports business goals.
  • •Proven execution in fast-paced environments with a strong ownership mindset and comfort navigating ambiguity.
  • •Strong cross-functional collaboration, stakeholder management, and clear written and verbal communication to simplify complex operations into actionable plans.
Experience:4+ yearsCreator economyAffiliateE-commerceMarketplace
Skills:Analytical problem-solvingOwnershipCross-functional collaborationStakeholder managementCommunication
Tech Stack:A/B testingDashboardsAnalytics tools

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn