Lead Supervisor I

Tapestry
Tucson
Workplace: OnsiteFull time15 - 19.5Function: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Collaboration","Coaching","Conflict resolution"]

Lead and motivate the store team on the sales floor to achieve targets and deliver an exceptional customer experience. Serve as a Brand Ambassador for Coach values, help implement company initiatives, and drive store performance by monitoring and analyzing sales data. Support recruiting, interviews, training, performance feedback, and accountability. In leadership absence, provide HR and conflict-resolution support while mentoring clienteling strategies to build long-term relationships.

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FursaFursa
Tapestry
Tapestry
1 month ago

Lead Supervisor I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead and motivate the store team on the sales floor to achieve targets and deliver an exceptional customer experience. Serve as a Brand Ambassador for Coach values, help implement company initiatives, and drive store performance by monitoring and analyzing sales data. Support recruiting, interviews, training, performance feedback, and accountability. In leadership absence, provide HR and conflict-resolution support while mentoring clienteling strategies to build long-term relationships.
Location: Tucson
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Brand Ambassador for Coach values and increase brand awareness through company initiatives.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance.
  • •Support recruiting, interviewing, training, and performance evaluation; provide feedback and guidance to improve results.
  • •Provide HR and conflict-resolution support to the team and, when needed, in absence of the leadership team.

Pay and Benefits

Salary: 15 - 19.5
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds regularly, and up to 50 pounds occasionally.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Adhere to and enforce company and store operational policies and procedures.
Experience:Retail
Skills:LeadershipCustomer focusCollaborationCoachingConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor