Wiz

2 weeks ago

Technical Account Manager

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Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own the customer lifecycle for the Wiz platform by driving adoption from onboarding through operationalization. Provide strategic and hands-on technical guidance, run workshops, and help establish a Wiz Center of Excellence. Build trusted relationships with stakeholders from practitioners to C-level, develop Success Plans with KPIs, and measure outcomes. Triage technical escalations, advocate for customer needs across teams, and partner with Sales and Renewals to secure renewals and expand usage.

Location: Singapore

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Plan and execute strategies to drive customer adoption and use of the Wiz platform from onboarding through operationalization.
•Provide expert guidance on deployment and operational best practices, and serve as the primary liaison for technical questions or escalations.
•Develop Success Plans with goals and KPIs, then measure and report achievement internally and externally.
•Identify and resolve technical issues by collaborating with Engineering and Support to handle escalations efficiently.
•Collaborate with Sales and Renewal teams to secure contract renewals and identify opportunities to expand Wiz usage across the customer’s organization.

Key Requirements

•5+ years of experience in technical customer-facing roles such as Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, or Customer Success Engineer.
•Strong understanding of cloud services, architectures, and security best practices; CSP-level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) are preferred.
•Familiarity with container technologies (Docker, Kubernetes) and relevant security considerations.
•Strong problem-solving skills to troubleshoot complex technical issues and drive resolution.
•B.S. in Computer Science, Engineering, or a related field, or equivalent experience.

Experience:5+ years

Education:Bachelor's in Computer Science, Engineering

Skills:Problem-solvingCommunicationRelationship-buildingTroubleshootingStakeholder management

Certifications:Certified Solutions ArchitectCertified DevOps Engineer

Languages:English

Tech Stack:DockerKubernetes

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz

Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: New York, United States

Founded: 2020

Website LinkedIn

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Wiz