Dealer Success Manager - Palm Beach, Boca Raton and Pompano Beach, FL

Discover Financial
United States
Workplace: OnsiteFull timeUSD 109,900 - 125,400 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Communication","Influencing","Analytical skills","Adaptability"]

Partner with Capital One’s POD sales teams to drive adoption and retention of the Navigator Platform among auto dealers. Own the customer enablement and lifecycle outcomes by improving processes, providing subject-matter expertise, and troubleshooting platform issues. Educate dealer stakeholders, lead ROI conversations, and complete frequent in-market dealership visits to strengthen relationships and support unified sales goals.

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Discover Financial
Discover Financial
2 days ago

Dealer Success Manager - Palm Beach, Boca Raton and Pompano Beach, FL

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Last checked: 2 hours agoStatus: Live

Job Summary

Partner with Capital One’s POD sales teams to drive adoption and retention of the Navigator Platform among auto dealers. Own the customer enablement and lifecycle outcomes by improving processes, providing subject-matter expertise, and troubleshooting platform issues. Educate dealer stakeholders, lead ROI conversations, and complete frequent in-market dealership visits to strengthen relationships and support unified sales goals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Collaborate with Area Sales Manager (ASM) and POD team members (RMs, ARMs) to develop and execute market strategies
  • •Drive sales enablement and retention for Navigator Platform subscribers and own the customer adoption and retention lifecycle
  • •Improve processes aligned with superior customer outcomes within the Capital One Sales Process
  • •Provide subject matter expertise and troubleshoot Navigator Platform-related product and process issues
  • •Travel frequently to dealerships to foster relationships and execute the customer enablement cycle
Travel: High travel

Pay and Benefits

Salary: USD 109,900 - 125,400 annually

Key Requirements

  • •High school diploma, GED or equivalent certification
  • •At least 1 year of experience in process management
  • •At least 1 year of experience in relationship management
  • •Bachelor’s degree
  • •2+ years of experience in process management and relationship management
Experience:1+ years
Education:High School
Skills:Interpersonal skillsCommunicationInfluencingAnalytical skillsAdaptability
Tech Stack:Navigator Platform

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn