Non-Life D2C Sales & Portfolio Management

Allianz
Bangkok
Workplace: OnsiteFull timeFunction: SalesExperience: 10+ yearsSkills: ["Sales governance","Coaching","Quality assurance","Stakeholder management","Cross-functional leadership"]

Own D2C business growth for non-life insurance across multiple lines, driving inbound and outbound telesales, cross-selling, and persistency to improve customer value and portfolio profitability. Manage sales performance, sales governance, coaching, quality assurance, and continuous improvement. Lead digital-aligned campaigns for acquisition, retention, reactivation, and upsell while ensuring end-to-end campaign efficiency. Build and develop high-performing sales and portfolio management teams.

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Allianz
Allianz
3 hours ago

Non-Life D2C Sales & Portfolio Management

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Last checked: 3 hours agoStatus: Live

Job Summary

Own D2C business growth for non-life insurance across multiple lines, driving inbound and outbound telesales, cross-selling, and persistency to improve customer value and portfolio profitability. Manage sales performance, sales governance, coaching, quality assurance, and continuous improvement. Lead digital-aligned campaigns for acquisition, retention, reactivation, and upsell while ensuring end-to-end campaign efficiency. Build and develop high-performing sales and portfolio management teams.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Develop and execute annual D2C strategy and plans across lines of business aligned with company growth objectives.
  • •Drive new business acquisition through inbound and outbound telesales while improving customer value via cross-selling and persistency management.
  • •Own and monitor portfolio bottom line, leading action plans to improve profitability and sales effectiveness through continuous improvement initiatives.
  • •Manage sales performance and implement sales governance, coaching, and quality assurance for inbound and outbound telesales.
  • •Partner with the digital team to optimize acquisition and lead quality; develop and lead end-to-end campaigns for acquisition, retention, reactivation, and upsell.

Key Requirements

  • •Over 10 years of experience in Direct Marketing, Telesales, D2C, Digital Marketing, or related commercial functions in the insurance industry.
  • •Proven track record in Telesales Management, conversion optimization, and portfolio management.
  • •Strong commercial acumen balancing growth, profitability, and customer experience.
  • •Experience using OMNI channel management, analytics, and AI-enabled tools to improve marketing and operational effectiveness (plus).
  • •Excellent stakeholder management and cross-functional leadership skills with the ability to influence business and technology teams.
Experience:10+ yearsInsuranceDirect marketingTelesalesDirect-to-consumer (D2C)Digital marketing
Skills:Sales governanceCoachingQuality assuranceStakeholder managementCross-functional leadership
Tech Stack:OMNI channel managementAnalyticsAI-enabled toolsChatGPTCoPilot 365

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn