Manager Wholesale Voice & Messaging

Du
Dubai
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 5-7 yearsEducation: bachelorsSkills: ["Commercial negotiation","Stakeholder management","Written communication","Verbal communication","Presentation skills"]

Own the performance of Wholesale Voice, Roaming, and Messaging businesses by contributing to revenue, margin, cost, and quality targets. Manage a large portfolio of roaming agreements, lead commercial negotiations and business case approvals, and oversee deal fulfillment and roaming/voice traffic routing. Drive growth from messaging and emerging wholesale services (e.g., VoLTE, IoV, M2M, 5G monetization) through analytics, forecasting, and partner relationship management.

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FursaFursa
Du
Du
2 days ago

Manager Wholesale Voice & Messaging

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Job Summary

Own the performance of Wholesale Voice, Roaming, and Messaging businesses by contributing to revenue, margin, cost, and quality targets. Manage a large portfolio of roaming agreements, lead commercial negotiations and business case approvals, and oversee deal fulfillment and roaming/voice traffic routing. Drive growth from messaging and emerging wholesale services (e.g., VoLTE, IoV, M2M, 5G monetization) through analytics, forecasting, and partner relationship management.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Manager level

Key Responsibilities

  • •Contribute to revenue, margin, cost, and quality KPI targets; improve profitability by negotiating lower-cost agreements.
  • •Manage approximately 250 preferred roaming agreements globally and oversee roaming/voice traffic routing and deal fulfillment.
  • •Lead business operations including commercial negotiations, business case approvals, agreement drafting/review/approvals, quality management, and order-to-delivery management.
  • •Support new business development for non-core areas including messaging, satellite, M2M/IoT/IoV, access numbers, voice, 5G monetization, and existing/new roaming services like VoLTE.
  • •Monitor market trends and conduct analytics for traffic, profitability, partner performance, roaming steering effectiveness, and revenue forecasting; represent the business in global wholesale events.

Key Requirements

  • •Minimum Bachelor degree in Business Administration or Business Marketing, or Engineering, or equivalent relevant professional experience.
  • •Minimum 5-7 years of experience in Wholesale Mobility Business.
  • •Strong ability to identify and develop new business, revenue, and margin opportunities.
  • •Expert commercial and technical knowledge of Wholesale Voice, Roaming, and Messaging businesses.
  • •Strong commercial negotiation skills and a track record of maintaining relationships with large customers and business partners.
Experience:5-7 yearsWholesale mobility businessTelecomRoamingMessaging
Education:Bachelor's
Skills:Commercial negotiationStakeholder managementWritten communicationVerbal communicationPresentation skills
Languages:English
Tech Stack:CSGMobileumSyniverseNextgenSharePoint

Company Brief

Du
du (Emirates Integrated Telecommunications Company PJSC) is a UAE-based telecom operator providing mobile, fixed-line, broadband, IPTV and ICT services to consumers and businesses across the United Arab Emirates.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
Glassdoor
Glassdoor: 3.6
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