Assistant Store Manager I

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 31.5Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a Coach retail store. Lead on the sales floor to deliver exceptional, inclusive customer experiences while resolving issues and serving as a brand ambassador. Recruit, onboard, and coach team members, execute omni-channel and digital clienteling efforts, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and merchandising standards.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a Coach retail store. Lead on the sales floor to deliver exceptional, inclusive customer experiences while resolving issues and serving as a brand ambassador. Recruit, onboard, and coach team members, execute omni-channel and digital clienteling efforts, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and merchandising standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Create an inclusive, high-energy environment aligned with Coach service standards and resolve customer issues promptly.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline.
  • •Support virtual shopping, clienteling, customer data acquisition, and social media trends to enhance the customer experience.
  • •Oversee operational excellence including compliance with policies, scheduling, payroll, HR processes, loss prevention, visual merchandising, safety, and vendor relationships.

Pay and Benefits

Salary: USD 18.5 - 31.5
Perks:Health InsuranceDentalVision401kPaid PaternityPaid MaternityCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and the ability to thrive in a fast-paced environment.
  • •Ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems, with knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailService industriesLuxuryFashion
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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