Operational Excellence Intern

Black Box
Pennsylvania
Workplace: OnsiteInternshipFunction: Healthcare (Clinical, Medical, Wellness)Education: bachelorsSkills: ["Problem-solving","Critical thinking","Communication","Interpersonal skills","Root cause analysis"]

Assist the Technology Product Solutions (TPS) team with process documentation, knowledge capture, and continuous improvement. You will conduct job-shadowing and employee interviews, identify operational bottlenecks, apply root-cause analysis, and review auditing/compliance aspects of tasks. Create and digitize documentation, synthesize learnings into presentations, and make recommendations to management at the end of the internship with guidance from an assigned mentor/coach.

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Black Box
Black Box
1 day ago

Operational Excellence Intern

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Assist the Technology Product Solutions (TPS) team with process documentation, knowledge capture, and continuous improvement. You will conduct job-shadowing and employee interviews, identify operational bottlenecks, apply root-cause analysis, and review auditing/compliance aspects of tasks. Create and digitize documentation, synthesize learnings into presentations, and make recommendations to management at the end of the internship with guidance from an assigned mentor/coach.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Internship
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Apply problem solving, root cause analysis, and solution validation.
  • •Assist in knowledge capture system development and critical institutional knowledge capture.
  • •Conduct employee interviews and job-shadowing activities to support process documentation.
  • •Identify operational bottlenecks and improvement opportunities; understand auditing and compliance aspects.
  • •Review, update, and digitize documentation, then present findings and recommendations to management.

Key Requirements

  • •Undergraduate (Rising Senior) or Graduate student in Industrial Engineering, Mechanical Engineering, Supply Chain, Business Analytics, Operations, Organizational Leadership, or similar.
  • •Strong computer skills including Word, Excel, SharePoint, and OneDrive.
  • •Excellent verbal and written communication skills and sound interpersonal skills.
  • •Critical thinking and problem-solving skills.
  • •Knowledge of IT infrastructure products and applications is a plus.
Education:Bachelor's in Industrial Engineering, Mechanical Engineering, Supply Chain, Business Analytics, Operations, Organizational Leadership, or similar
Skills:Problem-solvingCritical thinkingCommunicationInterpersonal skillsRoot cause analysis
Languages:English
Tech Stack:WordExcelSharePointOneDrive

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website