Content Designer, Manager - Core Card Experiences

Discover Financial
New York, Virginia, Richmond
Workplace: OnsiteFull timeUSD 179,700 - 205,100 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Leadership","Collaboration","Communication","Problem-solving","Human-centered thinking"]

Lead content design for core card experiences by co-creating innovative solutions to complex customer and business problems. Craft accessible, accurate digital content across websites, UI, emails, push notifications, and chatbot responses using content audits, taxonomy, guidelines, and microcopy. Manage design projects, mentor more junior team members, and partner with cross-functional stakeholders to mature product design practice, using data, research insights, and technical constraints to drive strategy.

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Discover Financial
Discover Financial
3 days ago

Content Designer, Manager - Core Card Experiences

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead content design for core card experiences by co-creating innovative solutions to complex customer and business problems. Craft accessible, accurate digital content across websites, UI, emails, push notifications, and chatbot responses using content audits, taxonomy, guidelines, and microcopy. Manage design projects, mentor more junior team members, and partner with cross-functional stakeholders to mature product design practice, using data, research insights, and technical constraints to drive strategy.
Location: New York, Virginia, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Combine content design expertise and leadership to co-create innovative solutions and influence product strategy.
  • •Create compelling, accurate, and accessible content artifacts (e.g., content audits, taxonomy/terminology lists, guidelines, governance models, and microcopy) across end-to-end user flows.
  • •Lead design projects by directing and delegating work to more junior team members and mentoring to mature the product design practice.
  • •Apply critical thinking using data, research insights, scalability needs, and technical constraints to deliver customer-centered and inclusive solutions.
  • •Partner with stakeholders to bridge gaps in information and present work with a human-centered approach to influence decision-making at senior levels.

Pay and Benefits

Salary: USD 179,700 - 205,100 annually

Key Requirements

  • •At least 5 years of experience in content design, content strategy, or UX writing.
  • •6+ years of experience in content design, content strategy, or UX writing (preferred).
  • •5+ years of experience working with and contributing to an established design system (preferred).
  • •6+ years of experience collaborating with product, tech and business partners (preferred).
  • •Proficiency in design and prototyping tools such as Figma (preferred).
Experience:5+ years
Skills:LeadershipCollaborationCommunicationProblem-solvingHuman-centered thinking
Tech Stack:FigmaDesign system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn