Sales Associate I-1

Tapestry
Richmond
Workplace: OnsiteFull timeCAD 18.25 - 21.5Function: SalesSkills: ["Interpersonal communication","Multitasking","Prioritization","Collaboration","Customer focus"]

Provide warm, confident customer service as a stylist and product advisor, helping guests discover their personal style and incorporating Kate Spade items into their wardrobe. Drive sales through storytelling and product knowledge, suggest add-ons, and guide customers through seamless checkout. Maintain operational excellence with stockroom organization and POS transactions while giving and receiving feedback. Work a flexible retail schedule, including nights, weekends, and busy/high-traffic days.

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Tapestry
Tapestry
1 month ago

Sales Associate I-1

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide warm, confident customer service as a stylist and product advisor, helping guests discover their personal style and incorporating Kate Spade items into their wardrobe. Drive sales through storytelling and product knowledge, suggest add-ons, and guide customers through seamless checkout. Maintain operational excellence with stockroom organization and POS transactions while giving and receiving feedback. Work a flexible retail schedule, including nights, weekends, and busy/high-traffic days.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Greet guests warmly and demonstrate strong product knowledge to guide customers.
  • •Actively listen to understand customer needs and provide styling advice and complete-look recommendations.
  • •Drive results through customer connections and storytelling across brand and product categories.
  • •Maintain operational excellence, including stockroom organization and POS transactions.
  • •Give and receive feedback in an honest, constructive manner and reinforce customer choices to encourage repeat visits.

Pay and Benefits

Salary: CAD 18.25 - 21.5
Perks:Health InsuranceDentalVision401kPaid LeaveTuition AssistanceDisability InsuranceCommuter BenefitsRemote Work

Key Requirements

  • •Professional selling skills with exceptional interpersonal and communication abilities.
  • •Prior experience in a retail environment.
  • •Ability to multitask, prioritize, and work collaboratively in a team setting.
  • •Social media awareness and willingness to learn omni/virtual selling techniques.
  • •English proficiency (or local language proficiency per market).
Experience:Retail
Skills:Interpersonal communicationMultitaskingPrioritizationCollaborationCustomer focus
Languages:English
Tech Stack:POSSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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