Crocs Inc.

1 month ago

Store Team Lead (Shanghai, CN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Store Team Lead in Shanghai overseeing daily store operations, driving sales targets, and delivering world-class customer experiences. You’ll lead opening/closing procedures, coach team members, coordinate in-store activities, and collaborate with store management to improve KPIs while maintaining Crocs’ CHARM service standards in a fast-paced retail environment.

Location: Shanghai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Deliver outstanding service to our consumers using our CHARM service model and maintain an exceptional customer experience.
•Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building.
•Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
•Support team members in daily execution of retail operations such as POS system management, stock replenishment, pricing/markdown processes, loyalty programs, and maintaining cleanliness and recovery standards.
•Lead by example and collaborate with Store Management to improve personal KPIs through sales-driven techniques

Key Requirements

•3–4 years total retail experience, with a preference for candidates with previous store leadership roles.
•Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results.
•Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners.
•Possess a strong understanding of fashion trends and styling, with the ability to recommend and introduce new products through social platforms, while offering professional insights on footwear and clothing brands to enhance the customer experience.
•Desire to succeed in a high growth, fast-paced retail environment; flexible schedule including nights, weekends, holidays and extended hours; regular attendance essential

Experience:Retail

Skills:LeadershipCommunication

Company Brief

Crocs Inc.

Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Broomfield, United States

Founded: 2002

Website LinkedIn

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Crocs Inc.

1 month ago

Store Team Lead (Shanghai, CN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Shanghai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Deliver outstanding service to our consumers using our CHARM service model and maintain an exceptional customer experience.
•Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building.
•Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
•Support team members in daily execution of retail operations such as POS system management, stock replenishment, pricing/markdown processes, loyalty programs, and maintaining cleanliness and recovery standards.
•Lead by example and collaborate with Store Management to improve personal KPIs through sales-driven techniques

Key Requirements

•3–4 years total retail experience, with a preference for candidates with previous store leadership roles.
•Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results.
•Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners.
•Possess a strong understanding of fashion trends and styling, with the ability to recommend and introduce new products through social platforms, while offering professional insights on footwear and clothing brands to enhance the customer experience.
•Desire to succeed in a high growth, fast-paced retail environment; flexible schedule including nights, weekends, holidays and extended hours; regular attendance essential

Experience:Retail

Skills:LeadershipCommunication

Company Brief

Crocs Inc.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Broomfield, United States

Founded: 2002

Website LinkedIn