Robotics Support Engineer

Pronto
San Francisco
Workplace: OnsiteFull timeUSD 114,000 - 144,000 annuallyFunction: Product ManagementExperience: 2+ yearsSkills: ["Communication","Problem-solving","Root cause analysis","Debugging","Technical investigation"]

Provide technical support and perform root-cause analysis for an autonomous truck fleet. Investigate complex system behaviors using large-scale logs, reproduction testing, and systematic debugging, partnering with robotics, hardware, software, and operations teams. Build automated test suites, monitoring, and diagnostic tools to speed troubleshooting, document findings in a knowledge base, and develop features/bug fixes alongside the robotics team. Onsite in San Francisco with limited travel and late-night availability.

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FursaFursa
Pronto
Pronto
3 months ago

Robotics Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Provide technical support and perform root-cause analysis for an autonomous truck fleet. Investigate complex system behaviors using large-scale logs, reproduction testing, and systematic debugging, partnering with robotics, hardware, software, and operations teams. Build automated test suites, monitoring, and diagnostic tools to speed troubleshooting, document findings in a knowledge base, and develop features/bug fixes alongside the robotics team. Onsite in San Francisco with limited travel and late-night availability.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Answer live questions from customers and the operations team during production.
  • •Investigate and resolve complex system behaviors using log analysis, reproduction testing, and systematic debugging.
  • •Support hardware and software teams by developing reproduction cases and isolating root causes.
  • •Create automated test suites and tools to validate system behavior and accelerate troubleshooting.
  • •Build monitoring and diagnostic systems, document investigations, and provide technical guidance to cross-functional teams.
Travel: Low travel

Pay and Benefits

Salary: USD 114,000 - 144,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEquityPaid LeavePaid Holidays

Key Requirements

  • •2+ years of relevant non-internship work experience.
  • •Demonstrated ability to solve complex technical issues through methodical investigation and creative problem-solving.
  • •Experience working with large-scale logs and performing data analysis.
  • •Experience with Linux systems and debugging tools.
  • •Experience writing code in C++ and Python and working with hardware systems.
Experience:2+ yearsRoboticsAutonomous systemsAutonomous vehicleMiningHardware debugging
Skills:CommunicationProblem-solvingRoot cause analysisDebuggingTechnical investigation
Languages:English
Tech Stack:LinuxC++Python

Company Brief

Pronto
Develops autonomous driving technology for commercial freight, focusing on SAE-level automation solutions for long-haul trucking to improve safety, efficiency, and driver experience through AI, perception, and vehicle control systems.
Industry: Autonomous Vehicles
WebsiteLinkedIn