Pronto

1 month ago

Robotics Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Provide technical support and perform root-cause analysis for an autonomous truck fleet. Investigate complex system behaviors using large-scale logs, reproduction testing, and systematic debugging, partnering with robotics, hardware, software, and operations teams. Build automated test suites, monitoring, and diagnostic tools to speed troubleshooting, document findings in a knowledge base, and develop features/bug fixes alongside the robotics team. Onsite in San Francisco with limited travel and late-night availability.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Answer live questions from customers and the operations team during production.
•Investigate and resolve complex system behaviors using log analysis, reproduction testing, and systematic debugging.
•Support hardware and software teams by developing reproduction cases and isolating root causes.
•Create automated test suites and tools to validate system behavior and accelerate troubleshooting.
•Build monitoring and diagnostic systems, document investigations, and provide technical guidance to cross-functional teams.

Travel: Low travel

Pay and Benefits

Salary: USD 114,000 - 144,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityPaid LeavePaid Holidays

Key Requirements

•2+ years of relevant non-internship work experience.
•Demonstrated ability to solve complex technical issues through methodical investigation and creative problem-solving.
•Experience working with large-scale logs and performing data analysis.
•Experience with Linux systems and debugging tools.
•Experience writing code in C++ and Python and working with hardware systems.

Experience:2+ yearsRoboticsAutonomous systemsAutonomous vehicleMiningHardware debugging

Skills:CommunicationProblem-solvingRoot cause analysisDebuggingTechnical investigation

Languages:English

Tech Stack:LinuxC++Python

Company Brief

Pronto

Develops autonomous driving technology for commercial freight, focusing on SAE-level automation solutions for long-haul trucking to improve safety, efficiency, and driver experience through AI, perception, and vehicle control systems.

Industry: Autonomous Vehicles

Website LinkedIn

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Pronto

1 month ago

Robotics Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Answer live questions from customers and the operations team during production.
•Investigate and resolve complex system behaviors using log analysis, reproduction testing, and systematic debugging.
•Support hardware and software teams by developing reproduction cases and isolating root causes.
•Create automated test suites and tools to validate system behavior and accelerate troubleshooting.
•Build monitoring and diagnostic systems, document investigations, and provide technical guidance to cross-functional teams.

Travel: Low travel

Pay and Benefits

Salary: USD 114,000 - 144,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityPaid LeavePaid Holidays

Key Requirements

•2+ years of relevant non-internship work experience.
•Demonstrated ability to solve complex technical issues through methodical investigation and creative problem-solving.
•Experience working with large-scale logs and performing data analysis.
•Experience with Linux systems and debugging tools.
•Experience writing code in C++ and Python and working with hardware systems.

Experience:2+ yearsRoboticsAutonomous systemsAutonomous vehicleMiningHardware debugging

Skills:CommunicationProblem-solvingRoot cause analysisDebuggingTechnical investigation

Languages:English

Tech Stack:LinuxC++Python

Company Brief

Pronto

Industry: Autonomous Vehicles

Website LinkedIn