Service Coordinator- North Charleston, SC

Trane Technologies
United States
Workplace: HybridFull time33,400 - 61,179.99 hourlyFunction: Executive & General ManagementExperience: 1+ yearsEducation: certificationSkills: ["Customer service","Communication","Organization","Multi-tasking","Attention to detail"]

Coordinate day-to-day service operations for HVAC repair and service agreements, including dispatching field technicians, scheduling labor, materials, and equipment, and maintaining customer satisfaction. Communicate with project managers and field supervisors to assign technicians, route concerns, generate work orders and reports, and support parts and acquisition coordination to ensure jobs complete within financial standards.

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Trane Technologies
Trane Technologies
1 week ago

Service Coordinator- North Charleston, SC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate day-to-day service operations for HVAC repair and service agreements, including dispatching field technicians, scheduling labor, materials, and equipment, and maintaining customer satisfaction. Communicate with project managers and field supervisors to assign technicians, route concerns, generate work orders and reports, and support parts and acquisition coordination to ensure jobs complete within financial standards.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Coordinate service resources and dispatch/assign team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs, skill sets, and availability.
  • •Communicate with project managers and HVAC field technician supervisors to assign/dispatch controls and HVAC technicians.
  • •Coordinate operational interaction with the Parts Department and Acquisition as necessary.
  • •Maintain customer satisfaction by investigating concerns, routing them to assigned staff, and generating work orders and related project reports.

Pay and Benefits

Salary: 33,400 - 61,179.99 hourly
Perks:Health Insurance401kPaid LeaveTuition AssistanceFertility CoverageAdoption Assistance

Key Requirements

  • •Certificate/degree from a college or technical school with 1 year related experience and/or training, or 3 years related experience with HS Diploma/GED.
  • •Excellent customer service skills with comfort and effectiveness on the phone.
  • •Strong organization skills with the ability to multi-task and prioritize daily interruptions.
  • •Strong attention to detail in a fast-paced environment.
  • •Knowledge of Word, Excel, Outlook, and Windows; familiarity with Energy Management Systems and/or HVAC Systems/Temperature Controls is preferred.
Experience:1+ yearsHVACService operations
Education:Certification / Diploma
Skills:Customer serviceCommunicationOrganizationMulti-taskingAttention to detail
Tech Stack:WordExcelOutlookWindowsEnergy Management SystemsHVAC SystemsTemperature Controls

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn