Senior Technical Account Manager, Mexico City

Wiz
Mexico City
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Stakeholder management","Problem-solving","Relationship building","Customer enablement"]

Plan and execute strategies to drive adoption of the Wiz platform for up to 10 strategic enterprise customers. Use your cloud and security expertise to guide customers through onboarding and operationalization, manage renewals and expansion opportunities, and build executive-to-practitioner relationships. Bridge customers with Product, Sales, Engineering, and Support to resolve blockers, advocate for customer needs, and deliver measurable success plans and QBR-ready outcomes.

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FursaFursa
Wiz
Wiz
1 day ago

Senior Technical Account Manager, Mexico City

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Last checked: 2 hours agoStatus: Live

Job Summary

Plan and execute strategies to drive adoption of the Wiz platform for up to 10 strategic enterprise customers. Use your cloud and security expertise to guide customers through onboarding and operationalization, manage renewals and expansion opportunities, and build executive-to-practitioner relationships. Bridge customers with Product, Sales, Engineering, and Support to resolve blockers, advocate for customer needs, and deliver measurable success plans and QBR-ready outcomes.
Location: Mexico City
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a trusted technical advisor throughout customers’ Wiz onboarding and operationalization journeys.
  • •Support and manage up to 10 strategic customers by driving adoption, business value realization, and customer satisfaction.
  • •Identify expansion opportunities and help secure renewals in partnership with sales and renewals teams, driving utilization/adoption targets.
  • •Develop and cultivate relationships with key customer contacts from C-level to practitioners and contribute to QBRs/executive briefings.
  • •Create success plans with measurable goals aligned to customers’ security and compliance objectives, helping unblock adoption by resolving people, process, and technology issues.

Key Requirements

  • •Native Spanish speaker with excellent command of English, both spoken and written.
  • •B.S. in Computer Science, Engineering, or a similar field, or equivalent practical experience.
  • •At least 8 years in technical customer-facing roles supporting cloud or cloud-security products.
  • •Experience with cloud services and architecture across at least 2 cloud service providers (AWS, GCP, Azure, or OCI).
  • •Practical experience deploying containerization (Docker or Kubernetes) and operationalizing DevOps technologies (CI/CD, version control, or infrastructure as code) with security considerations.
Experience:Cloud securitySaaSEnterpriseCloudDevOps
Education:Bachelor's in Computer Science or Engineering (or similar field)
Skills:CommunicationStakeholder managementProblem-solvingRelationship buildingCustomer enablement
Languages:SpanishEnglish
Tech Stack:AWSGCPAzureOCIDockerKubernetesCI/CDVersion control systemsInfrastructure as CodeCRMLog analysis toolsSlackEmailSupport tickets

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz
Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn