Customer Support Representative (Travel) | Spanish Bilingual
Amadeus
Manila
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: bachelorsSkills: ["Customer service","Communication","Problem-solving","Multitasking","Teamwork"]Support travelers and Amadeus system users by handling inquiries, escalating issues as needed, and delivering timely service across multiple channels. Liaise with local markets, GET teams, airlines, IATA and hotels to ensure accurate solutions and high customer satisfaction. Provide first-level support, use Amadeus Service Hub, and contribute to service quality through proactive problem-solving and clear communication in Spanish and English.

