RTX

1 month ago

Gestionnaire Principal, services d'ingénierie | Senior Manager, Customer Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead engineering services for helicopter programs, manage strategic customer accounts, coordinate field investigations, ensure timely issue resolution, and drive cost-saving initiatives for RTX's helicopter engine programs, based in Longueuil on-site, reporting to the Customer Engineering Director.

Location: Canada

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead Helicopter Programs customer engineering activities from start to successful resolution.
•Interface with Field Service Representatives, Customer First Centre and operators through regular field event reviews.
•Ensure event resolution and provide follow-up through reliability monitoring, technical publication changes, campaigns or other corrective action.
•Lead support for field escape containment and special inspection programs.
•Represent the customer’s voice during internal meetings and identify cost reduction opportunities.

Key Requirements

•Bachelor degree with 10 years of experience or Master degree with 7 years of experience
•Field of study: Aeronautics, Aerospace Engineering, Mechanical or Electrical Engineering
•Strong project management and communication skills
•Solid computer skills (PowerPoint, Excel, Word, Access, etc.)
•Occasional business trips and fluent English communication (spoken and written)

Experience:10+ yearsAerospaceAerospace engineering

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:PowerPointExcelWordAccess

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

Loading job details...

Preparing the role view and application actions.

RTX