Sales Associate II

Tapestry
Toronto
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience for Coach clients while representing the brand as a front-line ambassador. Meet personal and store sales goals by driving cross-selling, upselling, and tailored recommendations, using mobile POS, clienteling, and social selling tools to encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and asset protection, while maintaining a high-energy, customer-focused environment.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized shopping experience for Coach clients while representing the brand as a front-line ambassador. Meet personal and store sales goals by driving cross-selling, upselling, and tailored recommendations, using mobile POS, clienteling, and social selling tools to encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and asset protection, while maintaining a high-energy, customer-focused environment.
Location: Toronto
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to brand style and service standards.
  • •Build lasting client relationships using personalized styling, product expertise, and fashion advice.
  • •Drive sales through cross-selling, upselling, and tailored recommendations while meeting KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and support repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and efficient transaction handling.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS systems and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency.
  • •Ability to work in a fast-paced environment.
  • •Luxury retail background and social media savvy, including experience with live-stream shopping/video demos and clienteling (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form videoLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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