RTX

2 months ago

Leitender Techniker, Field Service (m/w/d)

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Last checked: 4 hours agoStatus: Live

Job Summary

On-site field service technician in Frankfurt supporting Collins Interiors premium seating, troubleshooting and resolving technical issues, coordinating with Field Service Manager and airline maintenance, delivering customer training, and contributing to EIS activities while engaging with Lufthansa and other customers across locations as needed.

Location: Frankfurt

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Provide on-site troubleshooting and resolution for Collins Interiors commercial seating and other Interiors products.
•Coordinate technical support with Field Service Manager and airline maintenance and engineering departments.
•Assist in delivering customer training on Collins Interiors commercial seating.
•Support Entry Into Service (EIS) activities, including aircraft meet-and-greet and performance tracking as directed by supervision.
•Participate in follow-up investigations and reliability meetings, analyzing airline data related to failure and product performance.

Travel: Low travel

Key Requirements

•Minimum six years related experience and/or training in an aircraft technical environment; or equivalent combination of education and experience. Commercial airline premium seating experience is preferred.
•Ability to read, write and communicate effectively in English and to interpret technical procedures and regulations.
•Strong on-wing troubleshooting and investigation skills with the ability to capture and document failure symptoms, root causes, and diagnostic data.
•Experience coordinating technical support with Field Service Manager and airline maintenance/engineering departments.
•Airframe License (Airframe License preferred).

Experience:6+ yearsAviationAircraftMaintenancePremium seating

Skills:CommunicationProblem-solvingCustomer focusTeamwork

Certifications:Airframe License

Languages:English

Tech Stack:Diagnostic toolingOn-wing troubleshooting

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX