Solutions Engineer

Scribe
San Francisco, New York
Workplace: HybridFull timeUSD 180,000 - 225,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Collaboration","Problem-solving"]

The AI Solutions Engineer will own the technical layer of enterprise deals, designing and leading pre-sales proof-of-concept work for Scribe’s Workflow AI, communicating ROI and outcomes to C-level buyers, and building scalable pre-sales playbooks while collaborating with GTM, Product, and Engineering to accelerate adoption of Scribe’s Optimize product.

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FursaFursa
Scribe
Scribe
4 months ago

Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

The AI Solutions Engineer will own the technical layer of enterprise deals, designing and leading pre-sales proof-of-concept work for Scribe’s Workflow AI, communicating ROI and outcomes to C-level buyers, and building scalable pre-sales playbooks while collaborating with GTM, Product, and Engineering to accelerate adoption of Scribe’s Optimize product.
Location: San Francisco, New York
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Own the technical layer of enterprise deals, partnering with Account Executives from discovery through close — running tailored Optimize demos, leading POC planning sessions, and designing proof of concepts that tie Scribe's Workflow AI capabilities to measurable customer outcomes
  • •Execute Scribe Optimize POCs, ensuring prospects see immediate value
  • •Build and communicate ROI narratives grounded in real workflow data — helping customers quantify time saved, cost avoided, and efficiency gained from Optimize recommendations
  • •Serve as a bridge between GTM and Product, acting as the primary voice of the customer for Optimize — documenting what's working, what's not, and what customers need next to inform the roadmap
  • •Develop repeatable playbooks for pre-sales technical motions, POC execution, and post-sale onboarding — turning first-principles learnings into scalable assets for the broader team
Travel: Medium travel

Pay and Benefits

Salary: USD 180,000 - 225,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kHome OfficeRemote WorkParental LeaveMonthly Stipends

Key Requirements

  • •5+ years in a Solutions Engineering, Solutions Architecture, Technical Account Management, or similar pre/post-sales technical role at a high growth SaaS company
  • •Strong AI fluency, understand LLM architecture, prompt design, model behavior, and AI output quality
  • •Experience translating customer requirements into technical context and working with AI/ML Engineering teams
  • •Ability to lead technical demos with senior stakeholders and run configuration/setup calls
  • •Willingness to travel up to 30% to meet with customers and prospects
Experience:5+ yearsSaaSEnterprise software
Skills:CommunicationCollaborationProblem-solving
Tech Stack:SalesforceServiceNowSAPLLMWorkflow AI

Company Brief

Scribe
Creates Scribe, a SaaS tool that automatically generates step-by-step guides and documentation from user workflows, capturing screenshots and annotations to streamline onboarding, training, and knowledge sharing for teams.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn