Senior Customer Onboarding Manager

Guide Postscript’s largest customers through setup and onboarding to ensure they achieve strong results in their first 60 days. Own best-practice communication, optimize campaigns and automations, troubleshoot issues, and consistently hit onboarding health targets. As a senior Onboarding team member, help develop junior teammates and improve the customer journey through close collaboration with Sales and Product, bringing deep marketing technology and lifecycle/retention expertise to multi-channel strategy.