Personal Banker Associate I- 12 Mile and Orchard Lake

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer relationship building","Risk awareness","Professional communication","Confidentiality"]

Act as a Retail Personal Banker who uses a consultative sales process and Financial Needs Assessment to build customer profiles and meet retail consumer and small-business needs. Maintain product knowledge, proactively reach customers using approved marketing tools, and focus on cross-selling and outside sales activities. Partner with business teams (Mortgage, Small Business, Commercial and Investment) to refer customers for holistic solutions, while meeting production goals and operating responsibly under risk policies.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker Associate I- 12 Mile and Orchard Lake

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Act as a Retail Personal Banker who uses a consultative sales process and Financial Needs Assessment to build customer profiles and meet retail consumer and small-business needs. Maintain product knowledge, proactively reach customers using approved marketing tools, and focus on cross-selling and outside sales activities. Partner with business teams (Mortgage, Small Business, Commercial and Investment) to refer customers for holistic solutions, while meeting production goals and operating responsibly under risk policies.
Location: United States
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain knowledge of retail consumer and small business products and recommend appropriate solutions.
  • •Use CAMP and approved marketing tools to reach out to customers, set appointments, and conduct periodic financial reviews.
  • •Focus on cross-selling and outside sales activities; partner with Mortgage, Small Business, Commercial, and Investment teams and refer customers when appropriate.
  • •Process teller transactions and participate in consumer loan and bankcard processes, while meeting customer experience and production goals and following policies.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills (or a combination of education and experience).
  • •Ability to develop comfort with sales activities to acquire new customers and cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •Ability to develop working knowledge of Retail policies and procedures to use good judgment in decisions.
  • •This position requires S.A.F.E. Act registration at the time of employment through NMLS.
Skills:Consultative sellingCustomer relationship buildingRisk awarenessProfessional communicationConfidentiality
Tech Stack:CAMP

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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