UAEN - Associate - Guest Operations - Roxy Cinema

Dubai Holding
United Arab Emirates
Workplace: OnsiteFull timeFunction: SalesExperience: 1-3 yearsEducation: high_schoolSkills: ["Communication","Interpersonal skills","Customer-focused","Positive attitude","Teamwork","Adaptability","Working in fast-paced environments"]

Deliver exceptional guest service and support daily front-of-house operations at Roxy Cinemas, including ticketing, ushering, guest assistance, and crowd control. Handle guest enquiries and resolve concerns, operate ticketing and cash transactions, and maintain cleanliness and presentation standards. Assist with stock handling, promotions, events, and cinema activities while following company policies and health & safety procedures to meet service targets.

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FursaFursa
Dubai Holding
Dubai Holding
4 weeks ago

UAEN - Associate - Guest Operations - Roxy Cinema

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver exceptional guest service and support daily front-of-house operations at Roxy Cinemas, including ticketing, ushering, guest assistance, and crowd control. Handle guest enquiries and resolve concerns, operate ticketing and cash transactions, and maintain cleanliness and presentation standards. Assist with stock handling, promotions, events, and cinema activities while following company policies and health & safety procedures to meet service targets.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide friendly and professional service to guests.
  • •Support front-of-house operations including ticketing, ushering, and guest assistance.
  • •Maintain crowd control and ensure a safe environment.
  • •Handle guest enquiries, resolve concerns, and operate ticketing systems and cash transactions.
  • •Maintain cleanliness and presentation standards; support promotions, events, and general operational duties.

Key Requirements

  • •High School Certificate or equivalent.
  • •1–3 years of experience in customer service (hospitality, F&B, or entertainment preferred).
  • •Strong communication and interpersonal skills with a customer-focused, positive attitude.
  • •Ability to work in a fast-paced team environment and flexibility to work shifts, weekends, and public holidays.
  • •Familiarity with ticketing systems (e.g., Vista) and basic knowledge of food & beverage operations; experience handling cash transactions is required.
Experience:1-3 yearsHospitalityF&BEntertainmentCustomer service
Education:High School
Skills:CommunicationInterpersonal skillsCustomer-focusedPositive attitudeTeamworkAdaptabilityWorking in fast-paced environments
Tech Stack:Ticketing systemsVista

Eligibility

Nationality:UAE National

Company Brief

Dubai Holding
Dubai Holding is a diversified global investment holding company that invests across real estate, hospitality, media, ICT, retail, and other sectors to support Dubai’s economic growth and strategic development.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 2004
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